Complaint Subject Codes
This is when a consumer complains that a product produced too MANY suds.
What is Complaint Ineffective Too Few Suds/Foam?
This is the product information field that will be mandatory for all quality complaints.
What is the MFG Number?
What are religious and moral? (Can also accept social)
These are the only two options that can be used to compensate Canadian consumers.
What are vouchers and cheques.
What is Irish Spring
This is when a consumer mentions that a soap melts too quickly or becomes mushy.
What is Complaint ineffective Bar Softens?
This checkbox needs to be completed in order for letters to send to consumers.
What is the ready checkbox?
This is what should be done if you think something is an emerging issue.
What is escalate?
This is what should be done with high risk consumer interactions like contacts from the media.
What is escalate?
This is the place in a reply that we should not use emojis.
What is in the middle of a phrase.
When the consumer complains that the dispensing of a product is messy.
What is Complaint Packaging Messy Dispensing?
This is what happens if you try to type the UPC number in one character at time.
What is the "loading circle of death"?
We should never share these types of statements with consumers when speaking about issues.
What are personal opinions?
What is offer a remedy
This brand is "killing it" for Modern Millennial families who are psyched to use our products and bummed if something goes wrong.
what is hello?
When a consumer complains that the product is missing the stripes/striations/beads or other visible part of a product that is supposed to be there.
What is Complaint Manufacturing Missing Ingredient?
This functionality/button will allow you to see if a consumer has contacted us before.
What is the dupe check button in the address card.
These types of issues can be important to vegans or religious people.
When buying from Amazon, it is important for consumer to determine if they are buying from Amazon or this type of seller.
What is determining if the seller was a third party?
This brand gives main character energy as it lives rent-free in your daily routine.
What is Colgate?
When a consumer complains that a powdered product formed solid clumps.
What is Complaint Consistency Caking?
This is the best solution to fix the CGAS system if you are not seeing fields and/or the system is not acting as expected.
What is clearing your cache and cookies?
This type of issue happens when product packaging sizing increases, but the volume does not.
What is downsizing?
This is the only Multi-channel channel that cannot complete the AE survey with the consumers.
What is email
This brand has moved beyond yolo and swag. iykyk
What is Fabuloso?