Underwriting
Is anxiety treated by a psychiatrist approved or declined?
Decline
Who does a customer have to call to cancel?
Customer service
How tall is Tanner?
6'6
How long is typical vcall for Underwritten product?
25 - 40 min
What does APS stand for?
Attending physician statement
What does IC stand for in UW guidelines?
Individual consideration
What is an EOB?
Explanation of Benefits
What is Braedon's favorite hobby?
Fishing
If someone says they are currently sick on the vcall, what is the result?
Wait 30 days and reapply or decline
Where can you find a clients policy number?
Agent insights or sales report
How long does someone have to be cancer free to have our coverage?
10 years
What to get from employer that is paying for benefits of employees?
Banking auth email
What is Kelsey's favorite drink?
Spicy marg
What should you tell your clients about a recall when prepping them for vcall?
Don't answer until we have discussed recall questions.
What does Green, Yellow, and Red mean in agent insights?
Green - approved / Yellow - APS, partial, recall / Red - Declined
What rate up percentage is the highest someone can be approved for by underwriting with HBP?
20%
What form needs to be sent for an accident?
Accident claim form
What is Rowdy's "catch line"?
Howdy this is Rowdy
What do you tell your client to always say YES to in medical questions?
US Citizenship
What days do underwriters work outside of OE?
Mon-Fri
HBP + cholesterol = ?
IC
What is the name of the website your client can login to access their portal?
MyUSHG
What does Cantons license plate say?
2TH3TOP
How many times can you reschedule a vcall for your client?
3
What needs to happen if you get a partial approval?
Call client and let them know, then reply to partial email that client accepts offer.