I have a hardship situation...
Cardi B wants to take out a $25 million hardship for buying a new principal residence. She wants to increase the amount of taxes so she can get exactly $25 million after taxes. What feature would she use for this?
Gross Up Election
This system you would process a withdrawal
PSR
It takes this many business days for money to liquidate from their account.
2 business days
What does “Hakuna Matata” mean?
No Worries!
What is the name of Goofys son?
Maximilian Goof (or Max for short)
Snoop Dog wants to take out a $5000 hardship for "medical" expenses. He has a receipt from his doctor. How much would the hardship team approve him for?
$0
You would use this system to confirm all the types of withdrawals a plan allows
Salesforce/KM
This type of delivery service always has a delivery fee.
Expedited delivery
What is the name of the toy store in Toy Story 2?
Al's Toy Barn
Angelina Jolie brought which Disney villain to life?
Maleficent
Terrence wants to take out a hardship withdrawal to pay for his new beach house construction to visit on his vacations. Would he able to get approved for this?
No only primary residences
You would use this system to get an idea of why the ppt is calling in before you even start talking to them.
Genesys
A ppt would get their money in this timeframe if they requested direct deposit
3-5 business days
Grumpy, Happy, Sleepy, Bashful, Sneezy and Dopey are 6 of the seven dwarves. What is the name of the 7th one?
Doc
Who is Mufasa’s trusted advisor in The Lion King?
Zazu
If a hardship task is labeled as NIGO, what does this mean?
Not In Good Order
Use would use this system to confirm the ppt's balance from on April 5th, 2021.
Omni
For most plans a ppt must have their banking information on file for these many calendar days before they can receive a direct deposit
7 calendar days
Who was Geppetto’s pet in Pinocchio?
Figaro
What are the names of the little fox and the hound from 1981’s The Fox and the Hound?
Tod (fox) and Copper (hound dog)
Once a ppt applies for a hardship, how many days do they have to upload the documentation?
30 days
You can use these 2 systems to confirm how many loans a ppt has
PSR & OMNI
If a ppt has a check expedited to a PO BOX instead of a physical address it can take this many extra day(s) to get to them compared to being sent to a physical address.
1 business day
What land is Big Thunder Mountain Railroad located in the Disney Parks?
Frontierland
What is the “cutest little town” in Carburetor County?
Radiator Springs