AN EXTERNAL REP WHO ARE LICENSED TO SELL PLANS AND OTHER INSURANCE
BROKERS
Processing time for one time payment
2-3 business days
What is the call type for address change
GENERAL INQUIRY
Meditation, mindfulness, exercise, therapy calling a sober friend, and thinking of consequences are all examines of this useful tool in recovery
What is a coping skill?
Being of service at a meeting level
What is a commitment?
What is the first form of reaction?
What is Insanity?
MEDICARE CARD IS CALLED AS...
RED WHITE AND BLUE CARD
Advocates are required to ask the following question before processing payments.
Are you aware of our other payment options?”
What is the call type for checking if medication is covered
FORMULARY
Don't quit before this happens?
What is "the Miracle?
Answers to all of our problems....
What is Acceptance?
How many years until you are no longer considered a new comer?
What is 5 years?
A FEDERAL HEALTH INSURANCE
MEDICARE
The date selected by the advocates for payments to be deducted from CC/ACH.
Payment Charged Date
What is the call type for checking the status of the account?
enrollment/disenrollment
Our brain learns by R_________ and R_________
What is Repetition and Reward?
What weighs 1000lbs?
What is the phone?
Opposite of Fear
What is Faith?
AN ASSITANCE PROGRAM FUNDED BY PAYROLL TAXES
MEDICAID
The date payment is posted to the account after the charge is processed and approved by the bank
Payment Posted Date
Doing the same thing over and over expecting different results is called?
What is Insanity?
What state was AA started?
What is Ohio?
What step involves a daily inventory?
What is the 10th step?
ORIGINAL MEDICARE IS CONSIST OF PARTS _&_
PART A AND PART B
The daily processing cutoff time is___ for Credit /Debit Card payments
5:45pm
4C's
CONSITENT CORRECT&ACCURATE CLEAR COMPLETE
What are the alternatives to recovery?
Hint: there are 3.....
What are Jails, Institutions and Death?
Where was NA created?
What is Los Angeles, California?
What does the Triangle represent in NA?
What is Unity, Service, Recovery?
2 TYPES OF MEDICARE PART D PLAN
STAND ALONE AND MA-PD (MEDICARE ADVANTAGE)
Standard process includes a rolling _ months grace period
2 months
What is the call type for DMR request?
CLAIMS
Used to combat heroin/opiate overdose...
What is Narcan or Naloxone?
What year was NA created?
When was 1953?
What is the number one action to get outside of self?
What is being of service or helping others?
WHAT MONTH DOES SSA NOTIFIES MEMBERS IF THEY ARE ASSESSED WITH IRMMA?
NOVEMBER
what department ensures that the information on files matches the information with medicare?
RECONCILIATION
The most important person at any NA meeting.
Bonus 100 if you can say why
Who is the new comer?
What is Because we keep what we have by giving it away?
When was AA originally created?
When was 1935?
What is one of the biggest factors in maintaining long term sobriety?
What is a strong support system, or network?
WHAT PERCENTAGE OF FEDERAL POVERTY LEVEL DOES QUALIFY AN LIS?
150%
Similarities not ____________
What are Differences?
Who originally formed NA?
Who is Jimmy K.
This means the physical and/or mental dependence on a particular substance(s) or activity
What is Addiction?
A writing technique to make sure you have complete documentation.
Triple tell notation
What does H.O.W stand for?
What step is it when a person with time dates a new comer?
What is the 13th step?
This increases as you continue to drink/use, requiring you to need more of your substance to feel the same high.
What is Tolerance?