Guest Services DOPPs
What is the minimum age to check in at Club Wyndham, Margaritaville, and SVC resorts.
What is 21
Fold the toilet tissue into a ______
What is "V" fold
Company vehicles are to be inspected
What is Before every use
What font is used for Email Signatures?
What is Arial
This resort tucked inside Walt Disney World land, you're so close to the parks that Mickey could practically wave good night from across the lake.
What is Club Wyndham Bonnet Creek
This text messaging platform is used by our resort team to communicate with guests during their stay?
What is Kipsu
How many trash bags should be hung over the side of the trash can?
What is 3
Filters to be dated on the backside of it so it is not visible to guests. Format to be used:
What is Month/Day/Year
Each suite should contain this number of standardized recycling bags or a recycling bin under the kitchen sink?
What is 2 recycling bags
In this U.S. capital city where the Colorado River runs past a popular lakeside trail, guest can stay at a Club Wyndham resort near its lively downtown music scene.
What is Club Wyndham Austin
The procedure for issuing key cards and wristbands differs based on whether the resort has a Concierge. How many key cards are handed out when the resort has a Concierge?
What is 2
When a suite scheduled for a deep clean becomes vacant. #1 What goes on the outside of the entry door while inside the suite?
What is UNIT IN SERVICE tag
Resorts are to install only OEM parts. What does OEM stand for
What is Original Equipment Manufactor
An operational phone is available for emergency use and has signage stating the phone rings to the Front Desk or dials out to 911. Associates must only answer with this phrase when receiving a call from the emergency phone.
What is "State your emergency"
In the city of North Myrtle Beach there are the resorts Club Wyndham Ocean Blvd, Club Wyndham Towers on The Grove, Club Wyndham Dye Villas, and Club Wyndham Westwinds. Name the resort with a Myrtle Beach address?
What is Club Wyndham SeaWatch
Always use the standard baggage identification tags. Where do you order them from?
What is Amazon
Whether they are being used or not for safety purposes and in compliance with Safety & Security standards. How often to inspect pack and plays and the coverplays?
What is Quarterly
IDF & Server Rooms must be maintained cool at this temp.
What is 70 Degrees Fahrenheit
These bulk amenity products are provided in Presidential Reserve suites, while standard suites receive Roots products.
What is Kenneth Cole
This resort is located near a reservoir created by the Santee Cooper project.
What is Club Wyndham Lake Marion
Despite the resort brand, type (PR or non-PR), or whether the resort has/does not have Presidential Reserve inventory, every Presidential Reserve member must receive?
What is PR keys, a generic PR key envelope, and a PR wristband/parking permit (if applicable).
While mattress pads are required at all resorts, mattress encasements are only required in what state
What is Hawaii
Suites with a kitchen or kitchenette must be equipped with this type and size of fire extinguisher.
What is 2.5-lb ABC fire extinguisher
What 3 items must be in the breakroom?
What is
Refrigerator
Microwave
Television
Guests staying at this resort are just minutes away from the world's only McDonald's featuring teal arches instead of the traditional golden arches.
What is Club Wyndham Sedona