DOPPs
According to policy, how often should the emergency generator be run and its performance recorded to ensure it meets the facility's design criteria?
What is weekly?
Under the guidelines for combined reservations, reservations may only be combined when they have the same suite type and the same what?
What is reservation type?
According to ladder safety guidelines, what part of a step ladder should you never stand on while using it?
What are the top step or top cap
PPE
What is Personal Protective Equipment
This iconic yellow pencil brand, often found on back-to-school supply lists, is known for its green and yellow design and has been a classroom favorite for decades.
What is Ticonderoga
What should be done with a plunger if one is provided?
What is
Cover the plunger head with a small trash bag or shower cap, secure it in the caddy, and store it in the bathroom or utility closet. Guest suites do not require a plunger.
According to Travel + Leisure's pet policy, which two types of animals are the only acceptable service animals, despite the company's strict no-pet policy?
What are dogs and miniature horses
In the event of an elevator entrapment, associates must never attempt this action, whether from inside the cab or from any floor.
What is prying open an elevator door
SDS
What is Safety Data Sheet
Founded in 1930 as Geophysical Service Incorporated, this technology company later became synonymous with graphing calculators in American classrooms.
What is Texas Instruments?
What goes in a sofa set bag?
What is
one mattress pad, one fitted sheet, one flat sheet, two standard pillows, two plain white pillowcases, two pillow encasements and one blanket
When inspecting the Fitness Center each day, associates who maintain the equipment and premises must use one of these two approved inspection systems.
What are
Inspections - Power Apps
HotSOS
Resort electrical work must be performed only by qualified associates, and every repair or installation must meet the standards of the National Electrical Code (NEC) as well as those set by
What is OSHA
ISM
What is Inventory Smart Management
On Welcome Back, Kotter, this Sweathog student was famous for raising his hand and excitedly shouting, “Ooooh! Ooooh! Ooooh!”
Who is Arnold Horshack
To reduce guest‑reported issues during a unit blitz, review PeopleMetrics, the problem resolution log for non‑HotSOS resorts, and—at HotSOS resorts—this report that identifies the top 10 guest‑reported issues?
What is the Frequency Report
How many Integrity Helpline posters must be downloaded, professionally printed, framed, and mounted at a minimum from the Speak Up, Step Up, and Be Heard poster options to meet compliance requirements?
What is at least one
According to Lockout/Tagout (LOTO) procedures, who is the only person authorized to remove locks and tags that have been applied to equipment, except under documented emergency procedures?
Who is the authorized associate who applied them?
DOPPs
What is Departmental Operating Policies & Procedures
A graduate of Midtown High School, this Queens native first appeared in Amazing Fantasy #15 before becoming one of Marvel's most recognizable heroes.
Who is Peter Parker
For resorts with this many keys or more, an Inventory Clerk, Leader, or Security associate must be present when removing inventory?
What is 250
According to the policy for serving alcohol, associates must verify a guest's age by reviewing a valid government-issued ID if the guest appears to be under this age.
What is 50
When working near electrical circuits or fixtures, what type of ladder should be used to help prevent electrical conductivity hazards?
What are nonconductive fiberglass ladders
HotSOS
What is Hotel Service Optimization System
Known as the "Father of the Constitution," this Virginia statesman attended the College of William & Mary.
Who is James Madison