DOPPs
What Ownership levels are given a 2pm check in
What is Gold, Platinum, Founders, Presidential Reserve
This is where both customers and associates can purchase exclusive home collection products
What is Travel & Leisure Shop
Which locations must carry PR key cards and PR key sleeves in anticipation of a Presidential Reserve arrival, ensuring PR owners receive only the specialized items?
What is all resorts for Travel + Leisure
This resort sits high on the cliffs right next to a championship golf course and features unique open-air units cooled by natural ocean breezes rather than AC
What is Club Wyndham Ka Eo Kai
Howe many two bedroom deluxe suites are on property?
What is 70
What is the minimum check in age
What is 21
These locations must have a stocked first aid kit available.
Guest Services, Housekeeping, Maintenance
In FOCUS Web, Resort Operations users may see a badge within a reservation. This designation identifies owners with a higher likelihood of purchasing new or additional vacation ownership, determined by an algorithm using several factors.
What is PRIORITY or P1.
This waterpark resort is in the city that raised the one and only Dolly Parton!
What is Club Wyndham Great Smokies Lodge
What are the resorts operating hours?
What is 7am-11pm
How many bath towels should be in a 2 bedroom suite
What is 6
What is the required amount of time each associate must clock out during their shift for a break... unless otherwise approved by their leader
What is 30 minutes
According to resort procedures, the Rooms Controller must identify stay‑overs each day using the PMS. A stay‑over is determined by reviewing which specific report in FOCUS?
What is the Contiguous Stay Report
This city is home to the most resorts in one location
What is North Myrtle Beach
What hours is the fitness center open?
What is a 8am-8pm
What 3 steps must you do when you find a firearm in the suite.
What is do not touch, secure the area and call a supervisor
Can Guests Earn Wyndham rewards points for staying at T&L properties?
What is YES
According to resort communication guidelines, staff may only send text messages during this specific time window unless it’s an emergency or the guest initiates the conversation.
What is 8am-8pm local time
This state has the most Club Wyndham resorts
What is California
Why have we stopped serving Alcohol during activities?
What is State Licensing requirements
When is an RCI Hskp fee added to an RCI Reservation and for how much?
What is when an RCI guest has a reservation for less than 7 nights and $111
How long must Valuables be kept in lost & found
What is 60 Days
This internal exchange agreement permits Sports Illustrated owners (known as “MVPs”) to stay at select Club Wyndham resorts. During check‑in, associates should use one of these phrases?
What are
Guests staying at this resort are closer to Broadway than any other
What is Sports Illustrated Nashville
What was our AES Score in 2025?
What is 4.56