Visual Methods
True or false, in Visual management no words are used, only pictures.
True
What diagram is also called an Ishikawa Diagram.
Fish Bone
Where do you send a completed suspicious activity report ?
Email to HDFS- ALL SAR
What are Methods used for Visual Management:
–Lights, pictures, colors, shapes, signs, numbering, text, symbols, barriers, demarcation etc.
What does TIMWOOD stand for?
Transportation
Inventory
Motion
Waiting
Overproduction
Over processing
Defects/Errors
True or False, When a chargeback is taken dealers are reimbursed for any money paid for dealer paid promos.
False.
What does visual management eliminate?
Wasted time and motion.
What are 5 examples of CI tools?
CI
Process maps
Visual Management
Fishbone
Timwood
5s
A3
CT TREE
VOC
Standardized work
What must be more conspicuous than any other disclosure of credit terms and conditions.
“FINANCE CHARGE”and “ANNUAL PERCENTAGE RATE"
In an ideal state what is used to manage every aspect of a process.
Visual data, signals and guides.
Sequence of activities that use resources to transform inputs to outputs is known as what ?
What is a Process
What are 3 acceptable forms of down payment?
Cash
Credit Card
Gift Card (previously purchased)
Positive Trade-in Allowance (Year, Make , Model, and VIN are required & must be entered in the LOS)
Genuine Rewards
Cancellation from ESP and GAP
For Visual management to be effective there must also be what when a specific condition is identified .
Predetermined course of action
The concept of making a workplace more effective by making the current condition of a workplace obvious at a glance is known as what ?
What is Visual Management
What is implemented by Federal Reserve Board Regulation Z.
Truth-In-Lending Act (TILA)