Board Me
Hire Me, Fire Me
Show me the Money!
Techy Stuff
Improve This!
100
Which of the following activities should be performed by BOD's:
A) Calculating patient care fees
B) Determining staffing patterns
C) Recruiting new medical staff
D) Hiring the CEO
D) Hiring the CEO
100
Forecasting organizational need for HR by focusing on specific position openings that are likely to occur and using these for planning is called:
•A) Demand-pull approach
•B) Supply-push approach
•C) Succession analysis
•D) Transition matrix
•A) Demand-pull approach
100
Which of the following is an example of direct costs?
•A) Utility bills
•B) Parking operations
•C) Depot service
•D) Drug prescriptions
•D) Drug prescriptions
100
IT departments most often use which one of the following to ensure confidentiality?
•A) Issue security codes and limit access to the system
•B) centralize access to the computer system
•C) Do not allow MDs and vendors access to the system
•D) Monitor and audit all entries into the system
•A) Issue security codes and limit access to the system
100
The principles of quality improvement require that healthcare executives change their management philosophy from:
•A) Finding fault with employees to finding problems in processes.
•B) Finding fault with employees to involving them in the improvement of processing.
•C) Focusing on enhanced inspection techniques to focusing on variance.
•D) Focusing on employees’ roles to focus on process outcomes.
A) Finding fault with employees to finding problems in processes
200
In a healthcare organization who has the ultimate fiduciary responsibility?
•A) CFO
•B) BOD
•C) Medical Staff officers
•D) Senior Management
•B) BOD
200
Forecasting the internal supply of employees as they move from their current jobs into others through promotions, lateral moves and terminations are called:
•A) graphic Rating approach
•B) Supply-push approach
•C) Demand-Pull approach
•D) Rating scale method
•B) Supply-push approach
200
Which financial statement is updated daily to reflect changes in assets or composition of financing:
•A) The flash report
•B) The balance sheet
•C) The statement of operations
•D) the statement of cash flows
•B) The balance sheet
200
Healthcare organizations often use a specialized system that accesses large amounts of information to aid management with decision making is called:
•A) System analysis program
•B) Report write
•C) Decision matrix management tool
•D) Decision support system
•D) Decision support system
200
Continuous quality improvement assumes that:
•A) Achievement will be rewarded.
•B) There is direction from top management.
•C) There is no upper limit to excellence.
•D) Interconnected work teams are in place.
•C) There is no upper limit to excellence.
300
Governing boards are typically more effective at what size?
•A) 10-15 members
•B) 15-25
•C) 5-10
•D) >25
•A) 10-15 members
300
In a unionized organization, what is the most effective contract dispute resolution finalization alternative?
•A) Mediation
•B) Corporate campaigns
•C) Arbitration
•D) Strike
•C) Arbitration
300
What in the revenue cycle process is a major impediment to prompt payment:
•A) Payment receipt and posting
•B) Claims submission
•C) poor financial counseling
•D) Claim denial
•D) Claim denial
300
Communication Health Intranet Networks (CHINs) were developed for what purpose?
•A) To provide for an EMR
•B) To provide a way to disseminate community-level health data
•C) To provide an inexpensive way of sharing health information
•D) To provide a community-based hub for sharing health information
•D) To provide a community-based hub for sharing health information
300
Which of the following is not an advantage of an effective Corporate Compliance Program for a healthcare organization?
•A) Initiating immediate and appropriate corrective actions.
•B) Costs of implementation and operations.
•C) Developing processes to allow employees to report potential problems.
•D) Identifying and preventing criminal and unethical conduct.
•B) Costs of implementation and operations.
400
Internal members of the healthcare organization’s governing body:
•A) serve on an ad hoc basis and are rarely voting members
•B) Are kept to a minimum due to concerns of confidentiality
•C) Often include the CEO, medical director and CFO
•D) Often include the executive staff in planning and IT management
•C) Often include the CEO, medical director and CFO
400
Which of the following is not considered part of the labor budget?
•A) Staff salaries
•B) Hourly Wages
•C) Employee benefits
•D) Contract Staff expenses
•D) Contract Staff expenses
400
When evaluating capital budget performance, what is the best indicator of operating leverage.
•A) Debt to capitalization ratio
•B) Expense ratio
•C) Average age of plant
•D) Depreciation ratio
•B) Expense ratio
400
Determining whether a help desk function is effective and whether projects are well managed are examples of measuring an IT department’s?
•A) Strategic competency
•B) Political competency
•C) Vendor competency
•D) Operation competency
•D) Operation competency
400
Accident rates among personnel continue to rise and are distributed among all departments. What would be your best initial reaction in finding a comprehensive solution to this problem?
•A) Form a safety committee of key personnel to review all reports of accidents and make recommendations for corrections
•B) Require each department head to analyze his/her department’s accidents in order to determine causes and find methods of correction
•C) Institute a safety education program by departments
•D) Recommend that the personnel committee formulate an effective accident prevention program
•A) Form a safety committee of key personnel to review all reports of accidents and make recommendations for corrections
500
The first role of a governing body is to:
•A) Manage inputs of the organization to achieve outputs that are its goals
•B) Recruit members who understand the healthcare field
•C) Set objective and develop policy to guide in achieving mission
•D) Develop operating and maintenance plan.
•C) Set objective and develop policy to guide in achieving mission
500
Probability models that forecast the internal flow of employees from one job category to another use a:
•A) graphic rating approach
•B) Supply-push approach
•C) Transition matrix
•D) Curriculum path
•C) Transition matrix
500
An analysis of proposed capital investment typically includes all of the following except:
•A) Cost of capital
•B) Cash flow projections
•C) Liquidity ratio
•D) Risk Assessment
•C) Liquidity ratio
500
When seeing information abut fixed assets, payroll, regulatory and tax reporting, and accounts payable, and administrator will access what IT system?
•A) Physician practice management
•B) Patient admin and management
•C) Home health Management
•D) General financial Management
•D) General financial Management
500
The overall goal of the HIPAA Act of 1996 is:
•A) To ensure the privacy and confidentiality of patient medical records.
•B) To standardize the sharing of clinical and administrative information.
•C)To strengthen healthcare data security standards and practices.
•D) Improve portability and continuity of health insurance, combat fraud.
•D) Improve portability and continuity of health insurance, combat fraud.