International Roaming Setup
Simple Global
and Simple Global Blocking
Wi-Fi Calling & Voicemail Services
T-Mobile.com/Coverage/Roaming
100

Does T‑Mobile offer roaming coverage in Germany?

Yes. Utilize the coverage map 

C2: International Roaming Setup

100

What is the name of the feature that can be used to block international roaming?

  1. Answer: International Roaming Block
100

Hope is on a Magenta Voice plan and has the latest Samsung Galaxy Note. She is traveling in Italy and is using Wi-Fi Calling to place an outgoing call to a pizza parlor in Italy. What is she charged for this call?

Answer: $0.25 

C2: Wi-Fi Calling from T-Mobile

100

What will Jeremiah be charged if he makes a call within Burkina Faso?

200

Should all customers expect 3G speeds while roaming internationally? 


Check Grand Central > Tools > Roaming Partners for correct status & C2: International Roaming Setup

200

300 points: How much is the per minute rate in Germany?

Answer: $0.25 per minute C2: Simple Global

200

Hope calls back home to New Jersey to check on her pets. What is she charged now if she is still using Wi-Fi Calling?

$0.00 C2: Wi-Fi Calling from T-Mobile

200

Jeremiah is traveling to Ascension Island. He will only be using his phone to message his girlfriend back home in the U.S. and wants to know what will he be charged for messages?

300

Ringo is traveling to Portugal next month. If he has any issues, how can he call T‑Mobile free?


  • Answer: +1-505-998-3793 in the
    C2: International Roaming Setup
300

How much would calls in U.K. be for a customer who has T‑Mobile Essentials?

$0.25 per minute

C2: Simple Global

300

George is in Japan; he missed your call, and it went to voicemail. How much does this call cost?

$0.25, in most cases, customers are charged one minute for delivering the call to the device, regardless if voicemail was left or not. 

C2: Voicemail Services

300

How much is it if Janet makes or receives calls in Djibouti?

400

How does a customer access their voicemail while roaming internationally?

Dial +1-805-MESSAGE to retrieve voicemail.
C2: International Roaming Setup

400

How much would calls in Peru be for a customer who has T‑Mobile Essentials?

$0.25 per minute

C2: Simple Global

400

How can George avoid being charged for voicemail?

Customers can set up unconditional call forwarding to voicemail, then use visual voicemail to read the voicemail, which uses data. 

C2: Voicemail Services

400

Jo is taking a cruise on the Royal Caribbean Voyager. He wants to know how much would it be to call out sick to his job because he really wants to extend his vacation.

500

John is in Paris and having trouble dialing her friend that lives there. What dialing pattern should John use to call his friend's local number there?

France Country Code: 33. To make calls in France, you have to dial +33, city code, and then the phone number.
C2: International Roaming Setup

500

What is the name of the feature that can be used to get Unlimited 4G LTE Smartphone Mobile Hotspot in the US? 

Global Plus 15GB

500

How much is it for a customer to access voicemail while roaming internationally?

When retrieving voicemail, customers are charged the international roaming rate of the country they are physically located. C2: Voicemail Services

500

Jo is taking a cruise on the Costa: Pacifica. He wants to know how much would it be to text his girlfriend who he didn't bring on the cruise with him. What are the rates? 

Sending$0.50/txtReceivingDeducted from your domestic texting plan’s allotment. 


https://www.t-mobile.com/coverage/roaming?cruise

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