Partial Claims
The screen we first put a claimant's SSN into.
What is RIC?
The application we open to get to Coverage Check.
What is BCIQ?
The date after which claimants can no longer receive payment under the program EC and PUA.
What is 9/5/21?
What we should advise the claimant to do if they ask us about their eligibility for UI after being fired for not taking the COVID vaccine.
What is file a claim?
The box we should make sure is checked every time we submit a partial claim in RIC.
what is the Additional ID Needed box?
A way we can identify a coverage issue from the wage screen inside UBWR.
What is 'C?' in the REAS column?
The amount of time we must deflect a claimant for after we receive a log posting saying "Identity Verified by ID.Me".
What is 10 days?
The thing we check when someone has a non-expired claim and they are asking if they'll receive payments beyond w.e 9/5/21.
What is the program under which they received payment for w.e 9/5/21? (alternately: What is the number of effective days they have been paid of regular UI?)
The DEWS Hotline telephone number.
What is 833-445-0298?
The field we put Actual LDW into when RIC won't accept it.
What is Location field (in RIC)?
The keys we press to check coverage by ER# and FEIN (in that order).
What is F1 and F3?
The place we direct claimants when they are having technical or navigational issues with ID.Me.
What is the ID.me website in general, and specifically https://help.id.me/?
The necessary ingredient to be able to complete a PUA application on 9/6/21 or after.
What is a COVID event prior to 9/6/21 (or really, 8/30/21)?
The way we get a claimant's payment history mailed to them.
What is send an email to our manager?
The strategy we employ to pay out missing backpay after a claimant has filed a new claim with effective date 9/6 or after.
What is D'ing an N or K status claim, then returning it to prior status after backpay is released or advising a written request for C and blank status claims?
The way we read a SUSP or SUBJ date of 3/00.
What is the 3rd quarter of the year 2000?
The two most common troubleshooting steps we should make sure claimants have done if we have not received a verified log posting 14 days after they have completed ID.Me.
What is 'Allow Access' and going to http://on.ny.gov/id.me?
The control (and dates) we add when reinstating a reachback claim with effective date 6/28/21 or after.
What is “REINSTATED WW” with a to and from date of 9/12/21?
What we advise claimants to do if they failed to complete their DWES questionnaire within 48 hours of calling the hotline.
What is file a hearing?
The strategy we can use to identify why a claim is P status in UBWR.
What is pressing enter on each screen of the claim until we find something that turns red or gives us a prompt?
What we have to do if a claimant has worked under both the suspended and active ER#'s for the same company.
What is adding both ER#'s and adjusting FDW, LDW, and wages based on the SUBJ and SUSP dates?
The message/label in the Verizon Max system when a claimant has no NY.GOV ID account.
The section of a TCC 402 we fill out to notify the claimant they did not meet the minimum requirements of 10xBR for a subsequent valid claim.
What is section 527.6?
The steps we follow after finalizing a partial in RIC and the claimant has a prior claim, no intervening employment, and no benefit rate in UBWR.
What is 'K' claim and send TCC402, then post in log “OC EFF MM/DD/YY K’D HAS NOT EARNED 10XBR402 SENT"?