Scheduling
Registration
Referrals
Telephone Encounters
Ramsoft
100

This is where new patient paperwork can be located, allowing patients to complete it before their visit.

What is Arizona Liver Health website?

100

What document is required for a referral appointment.

What is the referral form?
100

Before sending a telephone encounter to the medical assistant or provider, this is the first thing you must confirm to ensure proper handling

What is the patient’s identity and contact information

100

The company’s system, Ramsoft USA Inc Rad Bi, is where electronic imaging orders are transmitted 

What is interface?

200

This is the pharmacy that must be set as the default when creating new patients in the system

What is the Medication Assistance Team?

200

Before scheduling what must be verified prior to appointment.

What is insurance eligibility?

200

This is the next step after confirming the patient’s identity when receiving a telephone encounter

What is documenting the reason for the call or the patient’s concern

200

In Ramsoft, this prefix is used to designate a Magnetic Resonance 

What is MR

300

A patient who initially came in for a FFS and now needs to establish care with SOC should be scheduled as this type of patient 

What is New Patient 

300

This is the number of attempted calls you must make to a patient before a referral is closed out

What is the number 3?

300

This team is the assigned user responsible for processing all orders submitted through Ramsoft

Who is Outgoing Imaging, Team?

400

This step, done before creating a new referral, helps avoid duplicates by checking the patient’s existing referral records

What is checking existing appointments or prior referrals?

400

At check-out, when printing a patient’s imaging orders, this must be stated and applied to the order before hitting “send to print.

What is Ramsoft USA Inc Rad Bi? 

500

This term describes when an Advanced Practice Provider (APP) sees a patient, but the visit is billed under the supervising physician’s name under strict Medicare guidelines

What is Incident-to billing

500

This person may be listed as a backup contact for emergencies 

Who is the emergency contact

500

This is the average number of incoming referrals the office receives each week.

What is 325?

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