Quality Defects
A product that does not meet customer requirements.
What is a defect?
This report is commonly used to solve customer quality problems.
What is an 8D Report?
LPA stands for this type of audit.
What is a Layered Process Audit?
This inspection checks the first product after a setup or changeover.
What is IPIS-A?
Sort, Set in order, Standardize, & Sustain are commonly known as
What is 5S?
Dirt, metal chips, plastic, or any unwanted object found on a product.
What is contamination?
This tool asks "Why?" several times to find the real cause.
What is the 5 Why Analysis?
This document tells what to inspect and how often.
What is a Control Plan?
This Japanese word means "mistake-proofing."
What is Poka-Yoke?
PPE stands for this.
What is Personal Protective Equipment?
A product or assembly that lacks a required piece needed for proper function
What is a missing component?
This diagram helps organize possible causes of a problem.
What is a Fishbone (Ishikawa) Diagram?
This document identifies possible process failures before they happen.
What is a PFMEA?
This document explains the correct way to perform a job.
What is a Work Instruction?
This procedure prevents equipment from being accidentally energized during maintenance
What is Lockout/ Tagout?
A product that has scratches, dents, cracks, or other visible damage.
What is NDS?
This cycle stands for Plan, Do, Check, Act.
What is PDCA?
This standard is the quality management system used by the automotive industry.
What is IATF 16949?
This is the steps to be taken when a defect is identified during production.
What is Stop, Call, Wait?
This is the first action to take when discovering a workplace fire.
What is activate the fire alarm?
A defective product that reaches the customer.
What is a customer concern?
This process focuses on preventing a problem from happening again.
What is Corrective Action?
Products that do not meet requirements must be identified and separated.
What is control of nonconforming product?
It helps ensure every product is made the same way every time.
Why is standard work?
This piece of PPE protects your eyes from flying particles & chemical splashes.
What are safety glasses or goggles?