Events
What type of venue is not permitted for Dexcom‑hosted events?
Resort or leisure‑focused locations (e.g., golf resorts, amusement-focused destinations) are not permitted for HCP meetings.
Grants must be for bona fide educational, scientific, or charitable purposes.
Grants must not be linked to prescribing, purchasing, or recommending Dexcom products.
What class of airfare may Dexcom provide HCPs for flights under six hours?
Economy class only.
What must HCP consultant fees be based on?
Fair market value for the services provided.
What value limit applies to educational items in New Zealand?
NZD 100
Are Dexcom staff allowed to provide “take‑home” educational meals for HCPs after an event?
No. Meals must be consumed in the presence of a Dexcom representative and cannot be provided as take‑away.
What must Dexcom avoid when providing grants?
Grants must not be linked to prescribing, purchasing, or recommending Dexcom products.
Can Dexcom directly pay for HCP travel to general diabetes conferences unrelated to Dexcom products?
No. Travel must relate directly to Dexcom product training or business need.
Can Dexcom select HCPs based on their past prescription behaviour?
No. HCP selection cannot consider past or anticipated business.
Are mugs, water bottles, or office supplies permitted as gifts to HCPs?
No. Non‑educational items are prohibited even if low‑value.
What must Dexcom ensure about written materials at events?
Materials must contain only on‑label information and no proactive off‑label content.
Who must approve all grants in APAC?
The APAC Grants Committee consisting of Compliance, Legal and Finance.
What are Dexcom’s New Zealand dinner meal limits?
NZD 120
What documentation is required for HCP engagements?
A written agreement specifying scope, services, duration, and compensation.
Can Dexcom provide branded stationery?
Yes, but only at Dexcom‑organized educational events and only for note‑taking.
Can Dexcom pay for an HCP spouse/guest to attend a business or educational event?
No. Guests/spouses cannot be included unless they independently qualify as attendees.
When Dexcom provides sponsorship at conferences, what control must Dexcom not have?
Dexcom cannot control faculty selection, content, or materials.
Can Dexcom reimburse HCPs for undocumented travel expenses?
No. Only actual and appropriate costs with receipts may be reimbursed.
What type of need must be established before engaging HCPs?
A legitimate business need identified in advance.
Are cultural gifts like chocolates or wine permitted?
No. Cultural gifts are expressly prohibited.
What must Dexcom do before hosting an event that includes hospitality in New Zealand?
Execute a written agreement with the meeting organizer outlining the hospitality details and requiring accounting for how funds were used.
Can Dexcom solicit grant requests?
No. Dexcom cannot solicit grant requests.
Can Dexcom provide take‑away meals?
No. Meals must be consumed in the presence of a Dexcom representative.
Can Dexcom request case reports tied to product adoption?
No. Case report requests cannot be tied to adoption or increased purchasing.
Are personal gifts allowed?
No. Personal gifts are strictly prohibited.