Real Housewives of ----
Which city launched the very first Real Housewives franchise
What is Orange County
What is the capital city of Portugal?
What is Lisbon
This teammate has seen (at least) 12 broadway shows
Who is Marissa
What is the capital city of the United Kingdom?
What does the acronym NPS stand for in customer experience?
Net Promoter Score
Which East Coast city is home to iconic Housewives like Ramona Singer and Sonja Morgan?
What is New York City
Portugal shares the Iberian Peninsula with which neighboring country?
What is Spain
Who accidentally won the 2024 Cottonwood Club Championship?
Who is Aidan
Which famous English football club is based in the city of Newcastle?
What is Newcastle United
Which common metric asks customers to rate how easy it was to complete their interaction or task?
What is Customer Effort Score
In which Southern city do the ladies of Chateau Shereé and The Bailey Wine Cellar reside?
What is Atlanta
Which fortified wine, named after a Portuguese city, is one of the country’s most famous exports?
What is Port
This teammate lists “Sound of Music” as their favorite movie?
Who is Leif
Which river runs through the city of Newcastle, famously spanned by the Tyne Bridge?
What is the River Tyne
Which metric assesses how many customers are likely to continue using a service or product over a long period of time, usually expressed as a percentage?
What is Customer Retention Rate
Which city’s franchise introduced viewers to Potomac River views and etiquette expert Gizelle Bryant?
What is Potomac
Which group of nine volcanic islands in the North Atlantic Ocean is an autonomous region of Portugal?
What is The Azores
Which team member is learning pottery?
Who is Daniela
Which historic UK city is known for its Roman baths and Georgian architecture?
What is Bath
Which customer experience leader has been quoted as saying, "Customer experience is the most important thing in the world"
Who is Jeff Bezos
Which international Real Housewives franchise is set in a city known for its harbor views and Bondi Beach?
What is Sydney
What is the name of the traditional Portuguese music genre known for its melancholic tone and expressive vocals?
What is Fado
Who lists “Dialing for Dollars” as their worst job?
Abby S
Which UNESCO World Heritage site in Newcastle is known for its Roman ruins and is a key historical landmark of the city?
What is Hadrian's Wall
Which metric calculates the total value a customer is expected to bring over the entire relationship with a company?
What is Lifetime Value