Calling 911
What's the most important information for 911?
Your location
You lost your phone
No
You see an accident.
I am going to call 911.
Can you text 911?
Yes!
If you accidentally call 911 - what should you do?
Do not hang up! Stay on the line and tell the telecommunicator that you do not have an emergency.
Your house is on fire
Yes!
You need eggs for dinner.
I am going to go to the store.
I will go to the store.
When you call 911 - can we see where you are?
Yes if you call on a cell phone or a landline - we can see where you are after a few seconds
When you call 911 - you are speaking with an officer
You find someone unconscious
Yes - we will ask if you think they need an ambulance
You see a hurt dog.
I am going to call animal services.
I will call animal services.
I am not going to call 911.
I won't call 911.
Can people who are deaf call 911?
Yes! We use something called a TTY device to communicate with people who are deaf! We can also use a video relay service!
What do you do if you don't know the address you are at?
Give nearby landmarks, businesses or any other descriptions that can help to locate you!
Your dog has a seizure
No - 911 is only for human services
You are a dispatcher.
I am going to help a caller.
I will help a caller.
True or false - if someone is having a medical emergency - you should disconnect after you give the information
FALSE - stay on the line - 911 will have first aid instructions to give to you to help the person until the ambulance arrives
What are the 2 things you should know when calling 911?
1. Your location
2. The emergency
You have a flat tire
No if you are at home
Yes if you are on a street/highway and blocking traffic
You have fainted on the grass.
Your friend is going to call 911.
Your friend will call 911.
What year did 911 start in the US?
1968