West Side Story
This foosball and WWE-loving employee advises our veteran student population and family members of veterans who receive benefits.
Who is Jerry Liles?
This part time call center employee is a favorite for students who look forward to interacting with her and her dry, friendly sense of humor.
This Academic Advisor helps guide students through degree planning and course selection, all while expertly navigating her own schedule—a skill honed by being the proud and busy mom to a one-year-old!
Who is Elise Pettie?
This is the location of tutoring services at BRCC.
What is the Houff Library?
This is the department with which you would make an appointment if you need to complete a FAFSA.
What is the Financial Aid Office?
This bilingual employee started with Admissions and Outreach as a work-study student and is now a full-time Admissions Advisor.
Who is Stephanie Alvarado?
Always prepared with a pun guaranteed to elicit an eye roll, this employee manages BRCC's Federal Work-Study and Educational Foundation Scholarship programs.
Who is Karan Deengar?
One of the 2 ways you can reach either an individual student or a group of students using EAB Navigate to give them information electronically.
What is e-mail?
or
What is text message?
These are the hours for the "Ask a Librarian" Chat available on the BRCC web site.
What is 24/7?
If students want information about the programs that are eligible for this grant that provides free tuition for qualifying students in high-demand fields, their first point of contact is Natasha Butler. If they want to know if they are eligible, they contact the financial aid office.
What is G3?
This department provides new students the recommendations for what should be their first five courses.
What is Admissions and Outreach?
DAILY DOUBLE: This gnome-loving employee has been a call advisor since the call center came online in 2021 as well as reviewing Workforce Financial Aid applications since BRCC adopted the "One Door" framework. If you stop by the call center, you'll usually find she has contributed to its seasonal decor.
Who is Yolanda Waggy?
This popular campus destination, located behind the "Welcome" sign, is manned by Valerie Fragale and is where students can check in for appointments and learn how to use BRCC self-service tools.
What is the Enrollment Zone?
One of BRCC's 3 writing tutors.
Who is Jonathan Atkins?
Who is Devlin Ford?
or
Who is Catherine Moore?
When this former Student Success Advisor, now Financial Aid Liaison, isn't hitting the hiking trails, he can be found guiding Pell Grant-eligible students through their application process, helping them secure aid, and connecting them with resources for success.
Who is Scott MeLellan?
This coordinator of the Job Starter programs not only assists in the creation of workforce manufacturing programs, but also assists Laura Faircloth with Fast Forward documenting and tracking and works with Eric Fitzgerald to support the Blue Ridge FFA club.
Who is Mackenzie Brooks?
The BRCC Call Center not only answers questions for financial aid and student services, but also answers this important line.
What is the switchboard? (Also acceptable: main college number, operator)
This library staff member, often found sipping lavender coffee from Valley Pike, performs physical processing of new materials and is one of the two people who help fulfill Interlibrary Loan requests.
Who is Taylor Glenn?
This department offers loaner laptops to students for 5 or 15 week increments, as well as allows students to borrow phone chargers and graphing calculators.
What is the Houff Library?
Surrounded by her collection of sculpted metal critters, this financial aid Operations Manager is responsible for receiving FAFSA data, packaging financial aid, and calculating returns for withdrawn students (among many, many other duties).
Who is Heather Soldato?
This academic advisor can be found in his relentless pursuit of health in the rec center, and his specialized caseload focuses primarily on the School of Health Sciences, guiding students in preparing for competitive entry into programs like Nursing, Radiology Technology, and Vet Tech.
Who is Dayton Carpenter?
The BRCC call center works proactively to reduce the number of students dropped for nonpayment each time we have a payment deadline, not just by answering inbound calls but by doing this.
What are outbound call campaigns?
The Admissions team member who serves as the key contact for students interested in agriculture and is the campus advisor for the Future Farmers of America (FFA) club.
Who is Eric Fitzgerald?
The type of materials requested from other academic institutions when Houff Library does not own them.
What is an Interlibrary Loan (ILL)?
This type of aid, generally funded by the BRCC Educational Foundation, is based on merit - such as grades or an essay. Sometimes, but not always, it is also based on financial need.
What is a scholarship?