Clients
Can a Caregiver Use More Than 1 Client Phone Number to Clock-in/out of Their Shifts?
ClearCare accommodates this by allowing you to add additional phone numbers from a client's profile to be included in Telephony
Is there an additional charge or sign-up required to use the Community Care features
(WHAT IS) no
What is Ambulation?
To walk about or move from place to place.
What box needs to be checked for family members to have access to the family room ?
"Allow this individual to login to the ClearCare Family Portal"
Can we customize the options on the assessment, such as add a box for "General Notes" or "Caregiver Specific Notes" ?
Currently, this type of customization is not available.
What agency Setting allows you to enable esignatures?
Scroll to the Client section and select "eSignatures" .
Where you access the clients assessment ?
Navigate to the client profile >Click the 'Assessment' link
What are ADLs or ADL ?
(Activities of daily living ) a term used in healthcare to refer to people's daily self-care activities.
Where do you find a client's favorites and do not send list?
From the client's profile and click on Caregiver Preferences.
What Does the Quick Links Menu on the left side of the Assessment control?
The Quick Links menu allows for you to customize which sections of each client's assessment are displayed
If you want to print a specific section, uncheck all sections except that particular one and print.
When caregivers login to the Caregiver Portal, they will only see the sections of the assessment which have been checked off to be displayed.
Do updated assesment tasks update automatically on scheduled shifts?
No, any already scheduled shifts at the time of the update will need to be manually updated.
Can you disable the COVID-19 caregiver Questionnaire?
Yes, under general settings > COVID-19 Questionnaire
Which Sections of the Assessment Can Be Customized?
The CareFinder Match Criteria
The ADLs and IADLs section
IDC9 and 10 codes are?
Diagnostic codes that are often required for reimbursement from insurance companies and the VA.
What role needs to be assigned for administrators to view the Caregivers COVID-19 Questionnaire forms?
The admin needs to be assigned and HR role.