What does "DPA" stands for?
Down Payment Assistance
What is the main function of How Do I tool?
Validate the approved list of Contract and Credit application form numbers.
What is the supporting document that you can check if there's an extra aftermarket in the contract package that is not itemized in the contract?
Buyer's guide/ Purchase order
If you see a Pick-Up payment in the Itemization section of the contract, what do you do?
Send a held offering and then return the application.
What are the three types of down payment?
Gross Trade In
Cash
Rebates
What are the steps to route an application to the underwriter if there are no credit level errors in the Policy Review tab?
1. Enter the VM code in the pricing tab
2.
What are the 7 items needed to verify in the Insurance sub tab?
Agency/Agent name
Agency Phone number
Insurance company
Policy number
Status
Verification Document
Save
Explain the step-by-step process of submitting an Aftermarket Intake Request if the form number status is Not Approved. Comments: No exceptions.
First is to send held offering asking for the approved form. Once the dealer asks for an exception, before sending a request, search if there's an existing request for the form number. If none, proceed to submit a request. If there's already an existing request, do not send another one.
What are the options that we can choose to answer AB Validation questions that makes the ReEngage button appear?
Pass
Correction Letter
Held Offering
State the 12 tabs in EASE that we need to validate during manual processing.
Memo
Update Check In
Collateral
TILA sub tab (Contract)
Itemization sub tab (Contract)
Pricing
Verification
Policy Review
Doc tracking
Disbursement
Give the full names of the Ally CPC Trainers.
Kimberly Macalalad
Zander Enriquez
Leon Hizon
John Michael Jovero