FedEx Fundamentals
This city is home to FedEx’s global headquarters.
What is Memphis, Tennessee?
Auditors use this spreadsheet tool to pivot, filter, and analyze datasets.
What is Excel?
This set of principles guides employee behavior and includes topics like conflicts of interest and reporting concerns.
What is the Code of Conduct?
A brief daily meeting to synchronize team progress and surface blockers.
What is a daily stand-up?
This 1990s superstar popularized the "girl power" anthem.
Who are the Spice Girls?
Founded in 1971, FedEx was originally known by this name.
What is Federal Express?
This is the document that formally communicates audit observations, ratings, and management action plans.
What is the audit report?
Employees can anonymously report concerns through this resource
What is the ethics hotline?
When audit scope keeps expanding mid-sprint, reducing focus and delivering less.
What is scope creep?
This magical actor played a famous wizard in one the best and highest grossing 2000s film series.
Who is Daniel Radcliffe?
This signature brand promise focuses on delivering excellence every day.
What is the Purple Promise?
This risk evaluation tool ranks likelihood and impact to focus audit efforts.
What is a risk assessment matrix?
These agreements define performance expectations, often used with vendors and partners.
What are service level agreements (SLAs)?
This language is used to query and join large datasets from multiple sources.
What is SQL?
In this 2008 superhero film directed by Christopher Nolan, Heath Ledger delivered an iconic performance as the Joker.
What is The Dark Knight?
This major operating company is known for time-definite international air express.
What is FedEx Express?
This sampling method selects items based on auditor judgment rather than probability.
What is non-statistical sampling?
These policies govern providing or accepting items of value, meals, or entertainment.
What are gifts and entertainment policies?
A way to visualize work in progress and identify bottlenecks, often using columns like To Do, In Progress, and Done.
What is a Kanban board?
This 1991 hit by Nirvana helped define the grunge movement and features the line "Here we are now, entertain us.
What is "Smells Like Teen Spirit"?
He wrote a famous college paper that became the foundation of FedEx.
Who is Frederick W. Smith?
After identifying an issue, auditors often analyze this to ensure remediation addresses the true cause.
What is root cause analysis?
A governance body that oversees audit plans, results, and independence.
What is the Audit Committee?
The lightweight agreement that defines what “done” means for an audit task, ensuring consistent quality.
What is the definition of done (DoD)?
This Beyonce songs embodies working together as a team.
Formation