Avoid What?
The act of treating cases differently.
What is QC definition of BIAS?
$9,999,999.00
What is the [placeholder for] Gross Income Limit for an Elderly and/or Disabled household?
Primary Source
Who is the person most likely to know the household circumstances?
This is used to verify an alien's status.
What is SAVE? (Systematic Alien Verification for Entitlement)
Cases listed in error, disaster cases, cases pending a hearing, IPV, household moved out of state are examples of. . .
What are cases Not Subject to Review?
To avoid bias, the reviewer must arrive at a case finding without consideration of the impact on the . . .
What is Error Rate?
First steps used to determine the certification period.
What are review the notices, application, and case comments?
Delaware's reporting system?
Two option to verify earned income for the QC Review are:
What are [any 2] The Work Number, employer statement, paystubs, tax records, profit & loss records, etc.
Driving for Uber or Lyft is an example of ____________ income.
What is self-employment?
A person who was in the Food Benefit household cannot be used as a . . .
What is a Collateral Contact?
Two items found on the yellow sheet of the case file needed to build the case.
What are [any 2] household members, MCI, participation status, case number?
Maximum Shelter Deduction amount.
What is $672.00?
A household's expenses exceeding the household income requires an inquiry into:
What is Household Management?
Every attempt to finish the case is made and all attempts to gather information are documented. Supervisor is aware of the attempts and approves the status.
What is the procedure to follow for an Incomplete case?
The QC system must eliminate bias, otherwise the results will not be. . .
What is Valid?
Timeliness determination process.
What is retrieve appropriate documentation, complete Excel spreadsheet for timeliness, save and print to file?
Contact this person when information provided during an interview does not match verification received.
Who is the client?
20%
What is the Earned Income Deduction?
Error Determination
What is the process to determine whether an active case is eligible, eligible with an over-issuance, or eligible with an under-issuance?
An eligibility system in which the eligibility determination is based on income and other household circumstances reasonably anticipated for the issuance month.
What is Prospective Eligibility?
Minimum standards for contacting collateral.
What is call, mail using USPS, FAX, email, follow-up and re-engage if necessary, document all collateral contacts, make a good faith effort?
A client was committed to an institution for a period of 113 days after the end of the sample month. Is the case "Not Subject to Review"? Why or why not?
What is no? Because the condition for a case to be considered "Not Subject to Review" would be the client's commitment to an institution for at least 115 days after the end of the Sample Month.
Adding Shelter Expenses and the SUA together, then subtracting half of the Adjusted Income from that total.
What is the process to find the Excess Shelter Deduction?
The Eligibility Test and the Allotment Test.
What are the two parts of the error determination process?