On the phone
Role play: Answer your phone at work in English and help the caller.
Hello.
(Company name)
(your name)
How can I help you? ....
Use the phrasal verb "check in" in a sentence.
I would like to check in.
When do we have to check in.
I have already checked in.
Choose the correct word(s) in italics.
Let me check with the airlines first and then I promise that I will / I'm going to get back to you.
I will or I'll - for promising actions we always say I will.
What does convenient mean?
bequem
angenehm
einfach
Compare Coca Cola to Fritz Cola using these 3 adjectives.
sustainable, cheap, and tasty
DAILY DOUBLE
sustainable- Fritz Cola is more sustainable than Coca Cola.
cheap- Coca Cola is cheaper than Fritz Cola.
tasty- I think that Fritz Cola is tastier than Coca Cola.
How do you say "am Apparat" in English.
speaking. How can I help you?
or
This is ....., how can I help you?
What does "to meet up" mean? Use it in a sentence after explaining what it means.
When you arrange a meeting or private date with someone and you have that meeting.
I met up with him last week over lunch.
Let's meet up sometime next month.
Conjugate the verb "to be" in the past and use it in a sentence.
DAILY DOUBLE
I was you were he/she/it was
we were you were they were
We were all late due to the snow storm.
Use the word unavailable in a sentence.
He's unavailable at the moment.
Unfortunately, that item is unavailable in the winter time.
Explain to the group, a process that you have at work.
Teacher will decide if the explanation grammatically correct is or not.
Someone is calling to speak to your colleague that is not at his/her desk right now. What would you say?
DAILY DOUBLE
They are away from their desk right now. Can I take a message?
or
They are not available at the moment. Would you like to call back in about 15 minutes?
Explain the difference between "look at" and "watch".
Use them in sentences.
I'm looking at the screen right now but don't see the amount.
I like to watch TV in the evening.
Will is a modal verb which is also called an auxillary verb. What is the past tense of this verb? Use it in a question?
Would
Would you like a cup of coffee?
What is another word for "facility"?
property
establishment
factory ...
Finish off this sentence:
On the one hand, we have more work to do ....
but on the other hand, we don't have enough employees to do the work.
Someone is calling to speak to your boss but you don't know who it is. Ask them?
May I ask who is calling?
or
Could I ask for your name, please?
or
Could you repeat your name, please?
Use "look after" in a sentence or question.
I'm looking after my neighbours house while they are on holidays.
Can you look after this problem for me?
Please re-phrase this sentence using the modal verb in brackets.
It is forbidden to take these documents out of the office. (must or must not)
We must'nt remove these documents from the office.
These documents must not be taken out of the office.
These documents must remain in the office.
Use the word "journey" in a question?
DAILY DOUBLE
How was your journey?
Which preposition is missing from this sentence.
____ the long run, it is for the best.
In
Role play: Answer the phone and deal with the customer.
Teacher will decide if this role play has been done adequately.
Use the verb "check" as a phrasal verb and make a sentence or question with it.
DAILY DOUBLE
Let me check that out.
We have to check in first.
I'm just checking up on you to see if you are doing alright.
Could you check into the reason for the problem?
Which sentence is correct?
I am working at Siemens.
I work for Siemens.
I work for - simple present is used for permanent situations and facts.
Can you name 2 types of venues for a business meeting?
restaurant
conference room in hotel
trade fair
meeting room
What do you call a person who enjoys working with other people?
A team player.