Are you listening?
What you say and how believable you are to others
What is credibility?
A learning relationship where an expert shows someone what to do and how to do it
What is mentoring?
Level of listening that is all about your feelings, judgments, and expertise. You are only partly listening as you start thinking about something else.
Your actions and how dependable you appear
What is Reliability?
Evaluative or assessment-based approach to performance improvement
What is feedback?
What is awareness and accountability?
Listening for content that's relevant. You listen more so you lose awareness of the outside world.
What is focused listening?
How safe people feel sharing with you
What is intimacy?
Briefly explain Other Orientation
Your focus and attention is on the other person or the person you are coaching
Inquiry-oriented approach to career or performance conversations
What is coaching?
Level of listening where you listen for content and you are also able to detect the other person's energy level, attitude, tone and impact of the conversation.
What is Global listening?
Your focus as a coach
What is orientation/self-orientation?
What three behaviors/skills demonstrate other orientation?
Listening and asking questions are the most valued skills in this process or type of conversation.
What is coaching?
Benefits of coaching
What is performance improvement, increased commitment, and builds relationship?