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1

It is the cost that the customer agrees to pay each months or year. This includes the fees, expressed as a percentage.

APR (annual percentage rate)

1

Explain what is a vehicle upfit

involves customizing or modifying a vehicle to meet specific needs. This can include adding shelving, roof units, cooling units, or other accessories tailored to the user's requirements.


1

Document must contain an accurate VIN if the upfit exceeds $__________

$15000

1

The assignment section is a designated field on the contract. This section may vary on the contract form but if a designated line is present on the contract, the name of the bank that should be disclosed is ______

Ally Financial

Ally Bank or Ally Bank Corp

Ally Capital

1

What are the things you need to verify in the Memo Tab

mini envelop icon
Do not booked
vehicle upfit
memo of previous agent/funder

2

The _________ Disclosure Statement provides the accurate mileage of the car on the time it changes hands from seller to the purchaser.

Odometer

2

Explain Open sub tab

Open sub tab: This is where we can verify the system errors like, Credit Level error, Funding Level error, Funding Unwaivable. 


2

What documents are need when verifying the Customer Info Tab

Contract and Credit App Form

3

This contract form number usually starts with the number 553

Reynolds Contract Form (LAW)

3

Explain Waived sub tab

This is where we can verify the history of the system errors cleared or waived.

3

What do we do with the Option Box section in the contract

The Option box should NOT be tick and all lines must have an N/A.

4

This section is required to be completed if the aftermarket product is purchased thru insurance by the customer.

Other Optional Insurance

4

These codes generally used for tracking purpose but are also used to reduce residual when coding for low mileage or ultra low mileage.

ALF Codes

5

If the aftermarket is purchased thru insurance, the amount should be disclosed in the _________ line and the other designated section must be completed including the customer signature and date.

Other Optional Insurance

5

The Vendor Single Interest, also called as VSI protects the lender but not the borrower of the car but Ally does not accept this. What should we do in this field and explain why

put NA because Both lender and the customer must be responsible if the vehicle were damage or destroyed.

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