Email Etiquette
Why is email etiquette important?
What is it provides efficient and effective ways to transmit all kinds of messages electronically to avoid misunderstandings.
When asked about your greatest weakness at an interview, you should redirect the question and switch the conversation to a new topic. True or False?
What is False. You should turn your weakness into a positive.
Describe the appropriate business wear for an interview or day at work.
Black, Grey, Brown, Navy Blue
Pants, Knee Length Skirt or Dress
Button Down shirt or blouse
Create a solution for the following workplace scenario.
Someone sends you urgent requests after hours. You're frustrated because your colleague in France keeps messaging you at 5am (your time). They send you seemingly urgent requests when you're sleeping or just waking up, and you're sick of being bombarded with 11 requests before you've even sat down at your desk. You get the vibe they don't like you very much and you don't know how to approach them.
Avoiding confrontation is making your situation worse, not better! Schedule a time to chat with them via phone or video call.
Uncover the root of the problem by asking questions - "Is there any particular reason you send me requests before I'm up? Am I responding to you too late?"
Once you understand why they're doing it, you can help them articulate their needs.Now figure out a solution that works for both of you.
Along with your job application and resume, you will sometimes be asked to write another document that expands on your traits or accomplishments more fully. What is this called?
What is a cover letter.
Name a good greeting for a email.
What is to be determined by Claire. Ex. Good Afternoon.
Is teamwork a hard or soft skill? Why?
What is teamwork is a soft skill. This is because it is a skill that you can use (and need) in all types of workplace settings.
What is an employability skill?
What is an employability skill is a skill that makes you employable. These are key abilities that all employers look for.
Create a real world scenario that displays teamwork.
What is to be determined by Claire. Ex. Sally and Billy were working on a group project. In order to get it done on time they worked together to finish the project well.
What is an interpersonal skill? (In full sentences.)
What is a interpersonal skill is a skill that allows you to communicate with others.
What is the order of the 5 parts of a professional email?
What is subject, greeting, body, closing, and signature.
What is a soft skill? (Answer in complete sentences.)
What is a soft skill is a skill that you can use in more than one job or context. They are vital to all jobs.
Name 3 employability skills. How do they work together?
What is to be determined by Claire. Ex. Three employability skills include teamwork, communication, and leadership. These skills work together to create successful group work. They allow us to effectively work together to get a task completed.
What skill is demonstrated by the following scenario? Explain.
Rachel and Finn are faced with an issue. The computers aren’t working. They think and think until they come up with the solution. They can just shut them down an bring them back up.
What is the skill demonstrated is problem solving. This is shown when they think and think to create the solution to their problem.
Create a detailed example that depicts an employee with a positive work ethic.
What is to be determined by Claire. Ex. Work Ethic is vital to a happy workplace.
Write a sentence that you might find inside of the body of an email.
What is to be determined by Claire. Ex. I wanted to inform you that the schedule has changed.
Why are hard skills vital to a workplace?
What is to be determined by Claire. Ex. Without hard skills, employees would have no idea what they were doing and the workplace would be stressful. The workers would be confused and get nothing done.
What is the definition of a intrapersonal skill?
What is an intrapersonal skill is self-talk or communication with oneself.
Create a real world example that demonstrates interview skills.
What is to be determined by Claire. Ex. Sasha attends an interview for a new job she wants. While in the interview, she makes sure to be polite and considerate, and at the same time she makes sure that she appears like a good employee. A few days later, the employer tells her that she got the job.
What does Networking mean? Use it in a full sentence.
What is networking is the process of exchanging information through technology. To be determined by Claire. Ex. Networking helps you to communicate when not in-person.
What type of language should you use in a professional email?
What is to be determined by Claire. Ex. You should use proper, mature, polite, professional, and easily understood language when you send a professional l email.
Explain the importance of soft skills. How are soft and hard skills different?
What is to be determined by Claire. Ex. Soft skills are important because without them the workplace would be chaotic and crazy. There would be no respect or understanding. Soft skills are different from hard skills because hard skills are specific to the particular job, but soft skills are used in all jobs.
Name 3 employability skills. What are the definitions of these?
What is to be determined by Claire. Ex. Three employability skills include interpersonal skills, interview skills, and initiative. Interpersonal skills are skills that allow you to effectively communicate with others. Interview skills are used to secure a job when you have an interview. Finally, initiative is the ability to take charge and work well even when your employer isn’t watching.
What skills are demonstrated by the following scenario? Where are they shown?
Samantha and Sam are working together to create a project. But, Sam doesn’t want to work. He continues to sit around and do nothing, until Samantha encourages him to work. She tells him that it is important to do his work, and he comments that she always does the work so he thought she would do it. She then tells him that he can always put in ideas and she will listen.
What is the skills shown by the scenario are leadership and communication. This is shown when she takes charge, and when she puts out a clear message.
What is an interview? How should you act in an interview?
An interview is a meeting that you go through to obtain a job and convince the employer that you are the employee they need. To be determined by Claire. Ex. Polite, mature, considerate, professional.