ATT Service Desk
Trivia
Trivia
What is the name of the person that provides the overview of our engagement? (The person that can be seen in our first introduction video for new hire)
Andrei
What is the ATTUID of TL DEO
dv546y
The First Person who was Awarded in our Engagement "I am Star"
Sally Mae Kristine Santos
It comes once a year but twice in a decade.
Letter E
Webex SSO failed error issues needs to be routed to ____________________.
APPS-CORE-OPS COLLABORATION CLIENT SUPPORT-GLBL
Name the Three Level 2 that visited our office
Avinash, Ranveer, Siddalinga
Virgilio Villar Viaña
Approximately How long is Melissa De Leon LOA?
6 Months
You are in the middle of the dead sea, surrounded with 10 hungry sharks, what weapon are you going to use to kill the sharks?
Choose between (Gun with 8 bullets or sharp butterfly knife)
NONE
(sharks cannot live in the Dead Sea due to its high salinity, which prevents the presence of macroscopic aquatic organisms)
What is the reference number for Call ME from EMEA?
+44 203 481 5238
Akoma presented BOA, what is her last name?
Akoma Anomu
Who is our former Operation Manager?
In the Mr. and Mrs. Service Desk event, what is the title of the song Rachelle sing?
You Raise Me Up
There is a 5-step ladder, and the water is raising within 3-steps for every 1 minute, how many step does the ladder have after 4 1/2 minutes?
5-Step
(The ladder step never changes, only the water raising)
Which cisco device model should never be factory reset as part of the resolution process due to the unique configuration?
What is the Official "Date" of approving our WFH Setup
September 13, 2024
Give the complete name of our COH.
Irma Linda Vergara Ricarse
What wave John Vincent Adion included?
Wave 6
If we mix sugar and salt together, how can we separate our mix of sugar and salt?
None
("IF we mix" We haven't mix it yet)
To change any user ITN from old to new please send out an email to _____________________
This ITN associated with users AD profile, so whenever we get such request intimate IBM provisioning team.
cloudvoice@ibm.com
If Akoma presented in BOA, who presented CHCS (Kitty Session)?
(+100 with surname)
Jonathan Vachon
Who is our CEIU (Senior Services Head of the Philippine Customer Experience Integrated Unit)?
(She manages all Service Desk Engagements and Sleep Number)
Patricia Victoria Calope
From the day the account was established, how many waves do we have.
13 waves
From your house door, Infosys Lobby, and Production Floor, how many steps do you need to complete to reach your destination?
1 Step
(You only need 1 step to "complete" to reach any of your destination)
Regulated status is determined by the
_____ code on their AD profile. Webex Automation uses this value to set up the Webex account.
BA17v2