ATT Service Desk
Trivia
Know Your Leads
You & Me We are Team
Logic Me This
CHCS+BOA
100

What is the name of the person that provides the overview of our engagement? (The person that can be seen in our first introduction video for new hire)

Andrei

100

What is the ATTUID of TL DEO

dv546y

100

The First Person who was Awarded in our Engagement "I am Star"

Sally Mae Kristine Santos

100

It comes once a year but twice in a decade.

Letter E

100

Webex SSO failed error issues needs to be routed to ____________________.

APPS-CORE-OPS COLLABORATION CLIENT SUPPORT-GLBL

200

Name the Three Level 2 that visited our office

Avinash, Ranveer, Siddalinga

200
What is the Full Name of our AM?

Virgilio Villar ViaƱa

200

Approximately How long is Melissa De Leon LOA?

6 Months

200

You are in the middle of the dead sea, surrounded with 10 hungry sharks, what weapon are you going to use to kill the sharks?

Choose between (Gun with 8 bullets or sharp butterfly knife)

NONE
(sharks cannot live in the Dead Sea due to its high salinity, which prevents the presence of macroscopic aquatic organisms)

200

What is the reference number for Call ME from EMEA?

+44 203 481 5238

300

Akoma presented BOA, what is her last name?

Akoma Anomu

300

Who is our former Operation Manager?

Lester Marasigan
300

In the Mr. and Mrs. Service Desk event, what is the title of the song Rachelle sing?

You Raise Me Up

300

There is a 5-step ladder, and the water is raising within 3-steps for every 1 minute, how many step does the ladder have after 4 1/2 minutes?

5-Step
(The ladder step never changes, only the water raising)

300

Which cisco device model should never be factory reset as part of the resolution process due to the unique configuration? 

769X
400

What is the Official "Date" of approving our WFH Setup

September 13, 2024

400

Give the complete name of our COH.

Irma Linda Vergara Ricarse

400

What wave John Vincent Adion included?

Wave 6

400

If we mix sugar and salt together, how can we separate our mix of sugar and salt?

None
("IF we mix" We haven't mix it yet)

400

To change any user ITN from old to new please send out an email to _____________________

This ITN associated with users AD profile, so whenever we get such request intimate IBM provisioning team.

cloudvoice@ibm.com

500

If Akoma presented in BOA, who presented CHCS (Kitty Session)?
(+100 with surname)

Jonathan Vachon

500

Who is our CEIU (Senior Services Head of the Philippine Customer Experience Integrated Unit)?
(She manages all Service Desk Engagements and Sleep Number)

Patricia Victoria Calope

500

From the day the account was established, how many waves do we have.

13 waves

500

From your house door, Infosys Lobby, and Production Floor, how many steps do you need to complete to reach your destination?

1 Step
(You only need 1 step to "complete" to reach any of your destination)

500

Regulated status is determined by the
_____ code on their AD profile. Webex Automation uses this value to set up the Webex account.

BA17v2

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