HEDIS
Provider's/Locations
Scheduling
FHC Departments
Miscellaneous
100

What is a PHQ9

A depression screening given once a year. A positive result requires a 6 month follow-up with the patients.

100

What type of provider is Dr. Fredericks, and where does she practice? 

Dr. Fredericks is an Optometrist at our Del Prado location.

100

Max appointments for providers

32 Patients

100

How many specialty departments does FHC have? Name them.

Optometry 

Podiatry

WHS

Dental

100

Which Medicaid do we not accept

Molina

200

What is the age requirement for Breast Cancer screenings?

Females - 50-74 years old

200

Dr. Haywood is part of Elite

False, Dr. Haywood is part of Lehigh's Adult Medical
200

Dr. Haywood is part of Elite 

False. She is a part of Lehigh Medical. 

200

What services does Disease Management offer? 

PreDM & DM / HTN / Weight-Loss 

200

What are our Core Values?

Honesty
Respect
Teamwork
Quality of Care
Confidentiality

300

Name ALL of the types of colorectal screenings we offer, with Frequency.

1. FOBT - 1 yr

2. Cologuard - 3 yrs

3. Colonoscopy - 10 yrs

300

Name our Adult Medical providers at Del Prado. 

Dr. Filson & Dr. Robinson

300

When are SameDay appointments used.

For next day appointments 

300

Which department only accepts Medicaid or Self-Pay patients?

Dental

300

When should you transfer a patient to the office?

Lab results, needing sooner appt (not available), requesting to speak to Receptionist,. 


400

What is consider an A1C within range

In range <8

400

What are Robert's available Telehealth days? (2)

Thursday's and Friday's

400

What is double-booking

When the first and second columns on calendar have patients scheduled. 

400

Which department offer's our Sliding Fee Scale?

All department's. But they may have their own scaling. 

400

When should you send a task to Ismaray?

For all pediatric and adult 'confirmed' fractures. If you see a diagnoses of a fracture, a task must be sent to INERIS. Referral department to patients. 

500

What is HEDIS? 

HEDIS, stands for Healthcare Effectiveness Data and Information Set.

Health plans use the data to identify gaps in care, improve patient outcomes, and help ensure members receive the right preventive services.  

500

Name ALL (Peds/Adult) provider's who speak Creole. 

Peds: 

Dr. Smith
Dr. Innocent
Dr. Charles (some)

Adult:
Dr. Folgarait


500

Name all types of Physicals we can schedule for patients. Baby - Senior

Newborn visit - Within first 3-7 days
Well baby visits
Well child visits
Teen well visits
Annual Physical Exam
Annual Wellness Visit (Medicare)

New Pt Physical * 

500

What two locations/offices only provide Pediatric services?

North Cape (Little Blue house) & Labelle. 

500

What is a task? Give an example of a type of task we create and what it needs to include.

Tasks are used to manage workflows, ensure accountability, and improve patient care and operational efficiency. 

Hospital f/up: Name of hospital, Diagnoses, & D/C date

Phys/AWV: Type of annual exam, & When they're due.

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