What is a PHQ9
A depression screening given once a year. A positive result requires a 6 month follow-up with the patients.
What type of provider is Dr. Ruiz, and where does she practice?
Dr. Ruiz is an Optometrist at our Lehigh location.
Max appointments for providers
32 Patients
How many specialty departments does FHC have? Name them.
Optometry
Podiatry
WHS
Dental
Which Medicaid do we not accept
Molina
What is the age requirement for Breast Cancer screenings?
Females - 50-74 years old
Who are our Pediatric Provider's at Del Prado?
Dr. Becker, Dr. Nieto, & Dr. Taschner (T-TH)
Dr. Haywood is part of Elite
False. She is a part of Lehigh Medical.
What services does Disease Management offer?
PreDM & DM / HTN / Weight-Loss /
What are our Core Values?
Honesty
Respect
Teamwork
Quality of Care
Confidentiality
Name ALL of the types of colorectal screenings we offer, with Frequency.
1. FOBT - 1 yr
2. Cologuard - 3 yrs
3. Colonoscopy - 10 yrs
Port Charlotte Adult Medical is receiving help from two provider's.. Who are they, and what are their days at PC?
Dorsey, ARNP (Wednesday's/Friday's) + Dr. Robinson (Tuesday's/Thursday's)
** Extra: When does Robinson start?
When are SameDay appointments used.
For next day appointments
Which department only accepts Medicaid or Self-Pay patients?
Dental
When should you transfer a patient to the office?
Lab results, needing sooner appt (not available), requesting to speak to Receptionist,.
What is consider an A1C within range
In range <8
What are Robert's available Telehealth days? (2)
Thursday's and Friday's
What is double-booking
When the first and second columns on calendar have patients scheduled.
Which department offer's our Sliding Fee Scale?
All department's. But they may have their own scaling.
When should you send a task to Ismaray?
For all pediatric 'confirmed' fractures. If you see a diagnoses of a fracture, a task must be sent to INERIS (username).
What is HEDIS?
HEDIS, stands for Healthcare Effectiveness Data and Information Set.
Health plans use the data to identify gaps in care, improve patient outcomes, and help ensure members receive the right preventive services.
Name ALL (Peds/Adult) provider's who speak Creole.
Peds:
Dr. Innocent
Dr. Charles (some)
Adult:
Dr. Folgarait
Name all types of Physicals we can schedule for patients. Baby - Senior
Newborn visit - Within first 3-7 days
Well baby visits
Well child visits
Teen well visits
Annual Physical Exam
Annual Wellness Visit (Medicare)
New Pt Physical *
What two locations/offices only provide Pediatric services?
North Cape (Little Blue house) & Labelle.
What is a task? Give an example of a type of task we create and what it needs to include.
Tasks are used to manage workflows, ensure accountability, and improve patient care and operational efficiency.
Hospital f/up: Name of hospital, Diagnoses, & D/C date
Phys/AWV: Type of annual exam, & When they're due.