In the hospital, who is the frontline authority to protect lives, property, preserve peace and order, and protect from crime?
Who is a security officer
100
What is the minimum education requirement of a hospital security officer?
What is a high school diploma or GED
100
True or false, security guards can aid in medical emergencies?
What is true
100
Name one way the security personnel interacts with patients
What is provide protection and manage visitors
100
What made you enter the field of security?
What is security related experience to pursue future criminal justice opportunities
200
What is the average salary for a hospital security officer?
What is $22,473 to $37,525 depending on geographic location and years of experience
200
What continuing education requirements do security officers have?
What is keeping certification current and self-defense classes provided by the hospital
200
True or false, the security team must document every visitor to the hospital?
What is false
200
How does a security officer interact with the nursing staff?
What is manage patient flow to the ER and provide non-medical assistance
200
What is the number one thing you'd like to change about the hospital?
What is have administration and other members of the healthcare team understand all the components of a security officers position
300
In the hospital, what situations are within the scope of practice of the security officer to handle?
What are crisis intervention, violent and hostage situations, bomb threats, hazardous spills, and fire alarms
300
What certifications must a security officer possess?
What are state certification, background check, criminal record, child abuse checks every year; ACT 235 every 5 years; HealthStream certification every year
300
What are two specific roles related to your specific location within the security personnel team?
What are patient flow management, conflict resolution, patient protection, maintaining peace
300
What member of the healthcare team does security personnel enjoy working with the most?
Who are nurses!
300
What is your favorite piece of equipment to utilize in a security situation?
What are self defense techniques
400
In the hospital, what tools are utilized by the security officer to do their job more efficiently?
What are handcuffs, batons, pepper spray, and self-defense training
400
What education or training is provided to new security officers at Jefferson Hospital?
What is one day of orientation and one week of training related to Jefferson policies
400
In general, do other members of the healthcare team help or hinder your job responsibilities in the hospital?
What is help job responsibilities
400
How can security personnel and other hospital professionals work together to avoid conflicts within the hospital?
What is increase communication
400
What is the greatest perk of your job as a security officer at Jefferson Hospital?
What is interacting with a variety of individuals on a daily basis
500
Hospital security officers are skilled in what areas in order to provide professional service to the community?
What is written and verbal communication, decision making, and dealing courteously with the public
500
How does one prepare or train to be a security officer at Jefferson University Hospital?
What is have a background in law enforcement or previous security related experience
500
If you see a suspicious person entering the hospital with a machete, what are your responsibilities as a security officer?
What is confiscate the weapon immediately
500
Name a way that nurses and security officers could improve interactions together
What is participate in a collaborative training day
500
What is the craziest situation you have experienced as a hospital security officer?