What are hard skills and soft skills?
Hard skills are technical, teachable abilities required to perform specific tasks, usually acquired through education or training.
Soft skills are interpersonal, behavioral traits defining how you work and interact with others.
This one-page document highlights your skills, experience, and education.
resume
Responding clearly, respectfully, and on time to emails demonstrates this core professional behaviour.
professional communication
A short-term role taken to gain experience or exposure in a field
Internship
(also, gig work or contract work)
This customized document explains why you are a strong fit for a specific role.
cover letter
Maintaining relationships over time by checking in, sharing updates, or offering help applies this principles
networking/ relationship building
This process involves exploring professional roles in a sector, job demands, salaries, and growth trends.
(labor) market research
NYC construction workers in NYC must have this 30 or 40-hour certification. Having this card shows that you've been trained to help keep workplaces safe and productive.
OSHA
Punctuality is nonnegotiable. Couple it with this professional practice that protects employees by accurately recording when work actually begins and end
clocking in
(timekeeping/ tracking work hours)
This process helps professionals identify how past experience connects to a new industry or role.
Identifying Transferrable Skills
This activity allows candidates to rehearse answers before a real interview.
mock interview
Asking for clarity on pay, responsibilities, or growth opportunities demonstrates this professional skill.
self-advocacy
Specific, Measurable, Achievable, Relevant, and Time-bound.
Many employers use this system to screen applications for keywords
Applicant Tracking System (ATS)
Unwanted comments, jokes, or physical behaviour in the workplace fall under this serious violation.
Sexual Harassment