Coverage Conditions
AWS
Knowledge Tool
Geico Trainers and Leaders
About Geico
100

Loss date occurred within 20 days of policy issue date with a lapse

What is CC95

100

An "IVR" pass verification requires the following ...   

What is a first and Last name.. 

100

Geico assistance has (3) tools...  

what is Beacons, smart tips, and flows 

100

Was born in Barbados…

Who is John?

100

ABLE, GEICO FAMILIA, GO BOLD, GROW, Parent PEERS, PRIDE, AANHPI, Military…

What are GEICO ERGs? 


200

Loss date occurred within the first 55 days of the policy

What is CC99?

200

The following information is required for an IVR "Fail"

What is a full name, claim number, policy number?

200

Locations of policy cancellation documents 

what is Peak/ Edge 

200

Ice Ice Baby…

What does KJ say to get the teams attention?

200

1936…

What is year GEICO was founded?

300

Policy endorsement initiated prior to loss date

What is CC33?

300

You can only search for quick connects while on an active call... 

What is AWS? 
300

This state does not have UMPD coverage but it does have an uninsured motorist collision deductible waiver

What is New Hampshire?

300

Wouldn't be me. Wouldn't be me!..

What does Abel say to be funny?

300

Warren Buffett/Berkshire Hathaway

Who is the owner of GEICO?

400

No match on vehicle

What is CC37?

400

Spanish Auto service quick connect ... 

What is QC483?  

400

Three Main Types of RI's .. 

What is FNOL, COVERAGE AND Liability 

400

Loves to "game" in her free time

Who is Gabby?

400

 Leo Goodwin Sr and Lillian Goodwin…

Who are the founders of GEICO?

500

CC31, CC34 and CC55

What are Fatal CCs?

500

Find the department you wish to transfer the call to... 

What is AWS quick connects? 

500

How do you navigate to find common examples of Recorded Statement Templates?  

What is Knowledge Tool, ICS Resources,  recorded interview templates?

500

Loves carrot cake and hiking with her husband and two sons

Who is Tip?

500

Chevy Chase, Maryland…

Where is GEICO headquarters?

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