Category 1
Category 2
Category 3
Category 4
Category 5
100

When closing an AEF opportunity in BLOS, who do you tag? 

Kim Shockley AND Megan Theurer. 

100

What does the abbreviation "BLOS" mean?

Business Lending Origenation System

100
Who is our contact for Customer Care closures? 

ICC- Kristin Barton or Sheryl White

100

Who is our Exceptions SME? 

Mary Maxwell

100

Name 5 ABG regions. 

________

200

How many BSD babies are there? 

3

200

Who is our COSP contact? 

Leah Marz

200

Where can an associate obtain a loan payoff for a commercial loan? 

Lender

200

Which team handles AEF questions? 

BSD1

200

If a payment posted to interest rather than priciple only, which form needs to be completed to make the correction? 

Loan Maintenance Form

300

Can an LLC have a beneficiary coded as POD in Encore? 

No

300

How can you get a copy of the DAAD? 

CAO or the account setup screen. 

300

Can you have 2 members on a single member LLC?

No

300

Name three things that must be escated to a senior.

Arvest Cares, Business Ownership Change (LLC to Corp), Decedent, POA, Gov Entities, etc.

300

Do we open dual ownership CDs? 

Yes

Bonus 100 pts: Which group handles them? 

400

Where can you find the Secretary of State Entity Status page?

DAD page

400

How can you identify a loan type in Signature? 

F1 in Signature from the main screen or through the worksheet. 

400

What are the three pillars of Arvest Next? 

Third party/one who hypothecates or pledges anything as security for the repayment of money borrowed. 

400

What does the new policy state about trade lines? Hint: Email sent last week 

For secured, one 12 month trade line. 

For unsecured, 24 aggregate months with one line being 12 months. 

(Customer still has to qualify with credit score) 

400

______ is the bedrock of our relationships, both with our customers and each other. 

Trust

500

What are two questions that determine if ClientLink will move an opportunity into BLOS? 

-Renewal question
-Real estate question

500

What prevents an associate from being able to proceed with the "Go to BLOS" button? 

One of two reasons is acceptable.
-Have not completed training
-They are not in the strategy stage. 

500

What form is required when releasing one of two properties used as collateral on a loan? 

Collateral Maintenance Form

500

Name three associates in Support Ops OUTSIDE of the Support Desk. 

----------

500

Why cant a bank teller keep a secret? 

Becuase there are too many tellers. 

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