Orders
A partial shipment means:
a) Only part of the order is delivered
b) The order is cancelled
c) The delivery is delayed
b) Only part of the order is delivered
“Upselling” means:
A) Selling a cheaper product
B) Encouraging a customer to buy a more expensive product
C) Giving a refund
B) Encouraging a customer to buy a more expensive product
A flight that makes a stop before reaching its destination is called:
A) Direct flight
B) Connecting flight
C) Charter flight
B) Connecting flight
Which city is considered the financial capital of the world?
A) London
B) New York
C) Tokyo
B) New York
“Non-tariff barriers” include:
A) Licensing, standards, quotas
B) Tariffs only
C) Free trade zones
A) Licensing, standards, quotas
“Cash on delivery (COD)” requires:
A) Payment before shipping
B) Payment at the time of delivery
C) No payment required
B) Payment at the time of delivery
A “target market” is:
A) Competitors
B) Employees
C) Specific group of customers
C) Specific group of customers
A “round-trip ticket” allows you to:
A) Travel there and back
B) Travel one way
C) Travel without luggage
A) Travel there and back
The Great Barrier Reef is located in:
A) Australia
B) Indonesia
C) Philippines
A) Australia
“Tariffs” are mainly used to:
A) Encourage exports
B) Increase import costs
C) Reduce domestic production
B) Increase import costs
A “dispatch note” is used to:
A) Cancel an order
B) Inform that goods have been shipped
C) Request a refund
B) Inform that goods have been shipped
A “refund” is:
A) Extra charge for delivery
B) A discountfor the next purchase
C) Money returned to the customer
C) Money returned to the customer
“Layover” means:
A) Flight with a stop
B) Canceled flight
C) Direct
The world’s busiest airport by international passenger traffic is:
A) Dubai International Airport
B) London Heathrow
C) Singapore Changi
A) Dubai International Airport
“Anti-dumping duties” are applied to:
A) Reduce domestic taxes
B) Encourage exports
C) Prevent foreign companies from selling below cost
C) Prevent foreign companies from selling below cost
“Inbound logistics” refers to:
A) Delivering products to customers
B) Marketing products
C) Receiving goods from suppliers
C) Receiving goods from suppliers
“Market segmentation” means:
A) Selling one product to everyone
B) Dividing customers into specific groups
C) Increasing production
B) Dividing customers into specific groups
Which city is known as the “Gateway to the Americas” and a major hub for international flights?
a) Buenos Aires
b) Panama City
c) Lima
d) Bogotá
B) Panama City
The “Silk Road” historically connected:
A) North America and Europe
B) Africa and India
C) Europe and China
C) Europe and China
“Technical barriers to trade (TBT)” include:
A) Only import quotas
B) Tariff exemptions
C) Safety standards, labeling requirements, certifications
C) Safety standards, labeling requirements, certifications
“Backorder” means:
A) Product is in stock
B) Product is discontinued
C) Product will be shipped later due to lack of stock
C) Product will be shipped later due to lack of stock
“Value proposition” refers to:
A) The final price of a product
B) The unique benefit offered to the customer
C) The production cost
B) The unique benefit offered to the customer
Which city hosts the busiest cruise port in the world, known for Caribbean and Atlantic routes?
A) New York
B) Venice
C) Barcelona
D) Miami
d) Miami
Which country is known for inventing the concept of modern supermarkets?
A) USA
B) Germany
C) Japan
d) England
e) France
B) Germany
“Countervailing duties” are imposed to:
A) Offset subsidies given by foreign governments
B) Reduce domestic taxes
C) Encourage import
A) Offset subsidies given by foreign governments