Workforce
Process Mastery & SOPs
Financials
Facility & NCOO
Misc.
100

Our online software to track training, terminate TMs, request pay raises.

What is Quickbase?

100

Calibrations happen at which two times per day?

What is 10:45-11:15 & 3:45-4:15?

100

Cost of goods sold + labor 

What is prime cost?

100

"NCOO"

What is Neat, Clean, Organized, Operational?

100

Acceptable weight range while calibrating 5oz chicken.

What is 4.9-5.1oz?

200

"ASM"

What is All Station Mastery?

200

These bags include utensils and get taped.

What is Curbside, 3rd party delivery, olo dispatch?

200

"SPLH"

What is sales per labor hour?

200

Posted on the communication board to empower the team to leave their R&M needs for the MP.

What is the Fix It List?

200

Meaning oven, from the term sanja chula, where families and friends gathered around community ovens to break bread.

What is Choolaah?

300

The best source for finding A-Players.

What are referrals from current team members. 

300

How often do fryers get filtered? How often do we do boil out?

Daily & once a week according to the cleaning calendar but less often if oil quality is good

300

According to Intaact, Gross sales - _____ = net sales

What are discounts & delivery fees?

300

Every R&M issue is logged and tracked in ________.

What is Zenput?

300

The three items kept in the Orange Binder.

What are AM/PM Checklists, Cooling Logs and Battle Plans?

400

RODs last for how long before they are rolled over? Meaning, how long do they count towards the 4 allowed...

What is 6 months?

400

The complete process for accepting free entree cards, TM and MP responsibilities. 

GA accepts one card per transaction, write initials and date on card, staples to receipt, shift manager collects cards at the end of shift, validates number of free entrees redeemed to number of cards, MP scans and uploads into weekly packet, MP destroys them

400

"EBITDA"

Earnings Before Interest Taxation Depreciation Amortization

400

Used to delegate specific clean tasks.

What is the Railroad Cleaning Calendar?

400

The three forms we snap pictures of in the Zenput Safety Audit.

What are the Wellness Log, Battle Plans and Safety Checklist?

500

Do you have reliable transportation? Are you at least 16 years old? If under 18, could you provide a work permit? If offered the position, how long would you work here for?

What are interview knock out questions?

500

Which two things do you let the guest know after the ordering process, as you hand them their receipt?

What is the quoted wait time and where/how to pick up their food when it's ready?
500

The three area graded in the financial part of the MP Scorecard...

What is SSG%, AvT COGS, AvI Labor?

500

The two designated, brand standard fonts used to type up a sign.

What are Duke and Apex New?

500

According to Close Flow, not including the manager, these are the 5 stations of closing. 

What is line, tandoors, GA/dining room, dish and floors?

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