Empathy
The real job of a leader is not about being in charge, it’s about taking care of these people.
Who are the people in our charge?
This personality values spontaneity and competition.
What is Action?
This is first principle of Give Them the Pickle.
What is Service?
This is what a leader has to give away when everything is going well.
What is all the credit?
This personality values logic and science.
What is Knowledge?
This is the second principle of Give 'Em the Pickle.
What is Attitude?
Empathy means being concerned about the human being, not just this.
What is their output?
This personality values rules and stability.
What is Blueprint?
This is the third principle of Give 'Em the Pickle.
What is Consistency?
This is what leadership is, just like any other.
What is a skill?
This personality values charity and teamwork.
What is Nurturing?
This is the fourth principle of Give 'Em the Pickle.
What is Teamwork?
This is the type of environment you create when somebody feels safe to admit a mistake.
What is vulnerable?
These are the four personalities that spell out B.A.N.K.
What are Blueprint, Action, Nurturing, Knowledge?
Research suggests that 8 out of 10 dissatisfied customers do this.
What is “don't come back”?