XH
G'Bye
NPS/Customer Experience
Comcast
Can be anything!
100
7-9
What is our current scorecard goal?
100
Get Verification Bill Recap You can start today Expectations
What does G'Bye stand for?
100
tNPS= -7
What is the company NPS goal for this year?
100
Respect I am Comcast Serve Extraordinary
What does RISE stand for?
100
At least (8) 8 ounces glasses a day
How much water should you drink in a day?
200
8
What is the minimum an ISE has to sell in the Comcast Olympics to be entered into a raffle for $1,000?
200
90%
What is our G'Bye compliance goal?
200
2-3
how many customer call backs should be made in a day?
200
Volcano Bay
What is the name of Universal's new water park coming in 2017?
200
Your Dog
In Hartford Connecticut it is illegal to educate what?
300
4
24/7 video recording is available for how many cameras?
300
Order summary
What is the category on the score card that we struggle with the most?
300
Verizon Apple Home Depot Jet Blue American Express TMobile Sony
Name 3 companies that have been successful implementing the NPS system
300
HBO
What does the new HD Preferred EXTRA triple Play Bundle not include?
300
Boo
In the movie monsters inc, Sulley grows attached to the girl and gives her what name?
400
A Wi-Fi enabled, high def indoor/outdoor camera for Xfinity home
What is xCam?
400
Keystone
What region has been consistently been in the top of G'Bye Scores
400
Charlie Herrin
Who heads up the Customer Experience initiative for Comcast ?
400
Minions Despicable me Secret Life of Pets
What popular movies has illumination Entertainment produced?
400
10,000
How many steps are in 5 miles?
500
◦$49.95
How much is the lighting controller, appliance controller or outlet controller?
500
78.91%
What is our score as from the most recent report for August?
500
Customer Experience will be our best product We make big thing happen when we work together as a team Drive results and long-term profitable growth Move fast, simplify and play to win Lead with game-changing technology Be open to new ideas Respect and promote diversity Do what's right for employees, customers and our communities.
What are our operating principles?
500
Bravo Universal HD CNBC E Syfy NBC Golf USA CICO Esquire NBCsn MSNBC Sprout chiller the weather channel Oxygen NBV Unverso
Name 5 cable networks that Comcast owns
500
September!
What month is Rah going to be a grandfather?
M
e
n
u