Interpersonal Communication
This refers to the process of sending and receiving messages between people.
What is communication?
A conflict resolution style where both parties aim to reach a solution that satisfies everyone involved.
What is collaboration?
The ability to understand and manage your own emotions, as well as the emotions of others.
What is emotional intelligence?
This term refers to working with others to achieve a common goal.
What is teamwork?
This shows that you are hard-working, attention to detail, and really want the position.
Error free resume and cover letter.
This involves acting with integrity and following the rules in a professional environment.
What are workplace ethics?
This type of communication involves body language, facial expressions, and gestures.
What is nonverbal communication?
This conflict resolution style avoids confrontation and may lead to unresolved issues.
What is avoidance?
This component of emotional intelligence involves recognizing emotions in oneself and others.
What is emotional awareness?
This behavior involves a person who contributes ideas, energy, and support to the team's tasks.
What is collaboration?
Asking the employer questions during an interview.
This shows that you did your research and you really want the job.
This is the practice of maintaining honesty and transparency in interactions with colleagues and superiors.
What is professionalism?
This is the technique used to ensure understanding by paraphrasing or restating a message.
What is active listening?
This is the process of addressing a conflict by considering the needs and wants of both parties.
What is negotiation?
This aspect of emotional intelligence is about motivating oneself and maintaining focus and determination.
What is self-regulation?
This is the conflict style that emphasizes resolving differences through a give-and-take process within a group.
What is compromising?
This is what you send after the interview.
Thank you letter.
This term describes the balance between work and personal life, where both areas are given attention without overwhelming one another.
What is work-life balance?
Most people process information more quickly than most people speak. This is an example of?
A major challenge in developing good listening skills.
When two sets of demands are incompatible.
What is Conflict.
Understanding and sharing the feelings of others.
What is empathy?
The team works in different locations and communicates electronically.
What is a virtual team?
Finding where the interview will be held.
Good preparation to ensure that you are not late for the interview.
Standing over someone in a wheelchair.
An example of poor etiquette
A younger and older worker are in dispute over the effectiveness of texting.
An example of cross-generational conflict.
Most likely prevents the criticism from escalating.
What is an aplogizing for something that you have done wrong?
Paying attention to physical cues (like increased HR), identifying thoughts and feelings.
How to identify an emotional stressful situation?
The total output exceeds the sum of individual contributions.
What is synergy?
Most recent first.
What is reverse chronological order.
Interpersonal and technical skills
What are soft skills ans hard skills?