DiDi/99f Facts
[Eng]Indicate the option that has countries in which we operate
[Port]Indique a opção que tenha países em que atuamos:
[Esp]Indique la opción que tiene países en los que operamos:
a)Argentina, New Zealand and Egypt
b)Germany, South Korea and Croatia
c)Oman, Portugal and Hungary
a)Argentina, New Zealand and Egypt
[Port]Quais são as três categorias dos Princípios da Experiência?
[Eng]What are the three categories of the Principles of Experience?
[Esp]¿Cuáles son las tres categorías de los Principios de la Experiencia?
a)MINDSET, PROBLEM SOLVING, WAYS OF WORKING
b)MINDSET, SERVICE STRUCTURE, WAYS OF WORKING
c) MINDSET, SERVICE DESIGN, WAYS OF WORKING
c) MINDSET, SERVICE DESIGN, WAYS OF WORKING
[Port]Qual é o atual campeão de bilheteria dos cinemas mundial?
[Eng]What is the current world box office movie champion?
[Esp]¿Cuál película es el actual campeón mundial de taquilla?
a)Avatar
b)Fast and furious
c)The Avengers
a)Avatar
[Port]O que significa SLA?
[Eng]What does SLA mean?
[Esp]¿Qué significa SLA?
a)Service Level Achievable
b)Service Level Agreement
c)Low Service Agreement
b)Service Level Agreement
[Port]De qual cidade vieram os Beatles?
[Eng]What city did the Beatles come from?
[Esp]¿De qué ciudad eran los Beatles?
a)Los Angeles
b)London
c)Liverpool
c)Liverpool
[Port]O que significa o número 1 da estratégia da Didi?
[Eng]What does the number 1 of Didi's strategy mean?
[Esp]¿Qué significa el número 1 de la estrategia de Didi?
a)1 = we are 1 only team
b)1 million rides per day globally
c)100 million rides per day globally
c)100 million rides per day globally
[Port]“4 princípios que apresentam a atitude padrão da nossa empresa e como vemos o mundo ao nosso redor”, de qual princípio se refere?
[Eng]“4 principles that present our company's default attitude and how we see the world around us”, which principle are you referring to?
[Esp]“4 principios que presentan la actitud estándar de nuestra empresa y cómo vemos el mundo que nos rodea”, ¿a qué principio se refiere?
a)Mindset
b)Ways Of Working
c) Service Design
a)Mindset
[Port]Qual foi o ano em que ocorreu o desastre do Titanic?
[Eng]What was the year in which the Titanic disaster occurred?
[Esp]¿En qué año ocurrió el desastre del Titanic?
a)1920
b)1905
c)1914
c)1914
[Port]Qual a diferença entre CSAT e Quality Index?
[Eng]What is the difference between CSAT and QA Index?
[Esp]¿Cuál es la diferencia entre CSAT y QA Index?
a)One measures the level of customer satisfaction, the other the quality of service provided, respectively.
b) One measures the level of customer satisfaction, the other the quality of service provided, respectively.
c)One measures the quality of the service provided, the other the degree of loyalty of our customers, respectively.
a)One measures the level of customer satisfaction, the other the quality of service provided, respectively.
[Port]Até 1923, como era chamada a cidade Turca de Istambul?
[Eng]Until 1923, what was the Turkish city of Istanbul called?
[Esp]Hasta 1923, cómo se llamaba la ciudad Turca de Estambul?
a)Constantinople
b)Constantine
c)Constanza
a)Constantinople
[Port]O que significa o número 1 da estratégia da Didi?
[Eng]What does the number 1 of Didi's strategy mean?
[Esp]¿Qué significa el número 1 de la estrategia de Didi?
a)Mission:Build the best Team
b)Mission: Build a better AI
c) Mission: Build a better journey
c) Mission: Build a better journey
[Port]A qual Princípio pertence essa afirmação: “Somos solucionadores de problemas”?
[Eng]To which Principle does this statement belong: “We are problem solvers”?
[Esp]¿A qué Principio pertenece esta afirmación: “Somos solucionadores de problemas”?
a)Mindset
b)Ways Of Working
c)Service Design
c)Service Design
[Port]Em qual ano ocorreu a derrubada do Muro de Berlin?
[Eng]In what year did the Berlin Wall fall?
[Esp]¿En qué año cayó el Muro de Berlín?
a)1995
b)1989
c) 1979
c)1979
[Port]Recebemos 1.000 respostas distribuídas entre: 1 estrela: 200 respostas,
2 estrela: 150 respostas, 3 estrela: 150 respostas, 4 estrela: 200 respostas, 5 estrela: 300 respostas. Qual nosso % de CSAT?
[Eng]We received 1,000 responses distributed in between: 1 star: 200 responses, 2 star: 150 answers, 3 star: 150 answers, 4 star: 200 answers, 5 star: 300 answers
What is our % CSAT?
[Esp]Recibimos 1,000 respuestas repartido entre: 1 estrella: 200 respuestas, 2 estrella: 150 respuestas, 3 estrella: 150 respuestas, 4 estrella: 200 respuestas, 5 estrella: 300 respuestas. ¿Cuál es nuestro % CSAT?
a)60%
b)30%
c)50%
c)50%
[Port]Qual é o(a) cantor(a) que está no topo do ranking Top 50 Global do Spotify?
[Eng]Which singer is at the top of Spotify's Global Top 50 ranking?
[Esp]¿Qué cantante encabeza la clasificación mundial de los 50 mejores de Spotify?
a)Olivia Rodrigo
b) Taylor Swift
c)Harry Styles
a)Olivia Rodrigo
[Port]O que a Didi prometeu em 2015?
[Eng]What did Didi promise in 2015?
[Esp]¿Qué prometió Didi en 2015?
a)They promised to build a platform where a driver could reach people before completing 3 minutes of the call in 2 years
b)They promised to build a platform where a driver could reach people before completing 3 minutes of the call in 3 years
c) They promised to build a platform where a driver could reach people before completing 2 minutes of the call in 3 years
b)They promised to build a platform where a driver could reach people before completing 3 minutes of the call in 3 years
Falando dos nossos Princípios da Experiência, indique a alternativa correta?
Speaking of our Principles of Experience, indicate the correct alternative:
Hablando de nuestros Principios de Experiencia, indique la alternativa correcta:
a)A list of 10 principles, divided into 3 categories, that establish the expected behaviors as we move through our daily activities in CX.
b)A list of 3 principles, divided into 10 categories, that establish the expected behaviors as we move through our daily activities in CX.
c)A list of 3 principles, divided into 7 categories, that establish the expected behaviors as we move through our daily activities in CX.
a)A list of 10 principles, divided into 3 categories, that establish the expected behaviors as we move through our daily activities in CX.
[Port]Qual foi a primeira cantora latina a entrar oficialmente para o Guiness Book?
[Eng]Who was the first Latin singer to officially enter the Guinness Book?
[Esp]¿Quién fue el primer cantante latino en ingresar oficialmente al Libro Guinness?
a)Jennifer Lopez
b)Gloria Stefan
c)Anitta
c)Anitta
[Port]Se temos 1.000 contatos telefônicos, 500 contatos de ticket e 42.700 corridas num único dia. Qual seria nosso CPO?
[Eng]If we have 1,000 telephone contacts, 500 ticket contacts and 42,700 races in a single day. What would our CPO be?
[Esp]Si tenemos 1.000 contactos telefónicos, 500 contactos de entradas y 42.700 carreras en un solo día. ¿Cuál sería nuestro CPO?
a)3,50%
b)4,50%
c)5,50%
a)3,50%
[Port]Qual é a série de livros mais vendida do século 21?
[Eng]What is the best-selling book series of the 21st century?
[Esp]¿Cuál es la serie de libros más vendida del siglo XXI?
a)The Hunger Games
b)Crépuscule
c)Harry Potter
c)Harry Potter
[Port]Qual afirmativa está correta?
[Eng]Which statement is correct?
[Esp]¿Qué afirmación es correcta?
a)We connect more than 50 million users around the world with our mobility platform, serving their needs in food delivery, mobility, financial services and more.
b)We connect more than 550 million users around the world with our mobility platform, serving their needs in food delivery, mobility, financial services and more.
c) We connect more than 550 million users around the world with our mobility platform, serving their needs in food delivery and mobility
b)We connect more than 550 million users around the world with our mobility platform, serving their needs in food delivery, mobility, financial services and more.
[Port]Indique a alternativa que possui todos os valores da Didi:
[Eng]Indicate the alternative that has all Didi’s values:
[Esp]Indicar la alternativa que tiene todos los valores de Didi:
a)User Value Creation, data-driven thinking, win-win collaboration, integrity, growth and diversity
b)User Value Creation, data-driven thinking, win-win collaboration, growth and diversity
c)User Value Creation, data-driven thinking, win-win collaboration, growth and continuous beta
a)User Value Creation, data-driven thinking, win-win collaboration, integrity, growth and diversity
[Port]Em que país ocorreu a primeira Copa do Mundo?
[Eng]In which country did the first World Cup take place?
[Esp]¿En qué país se llevó a cabo la primera Copa del Mundo?
a)USA
b)England
c) Uruguay
c)Uruguay
[Port]Em uma pesquisa, tivemos 1.500 respostas, sendo delas 500 entre 9 e 10 (promotoras), 300 entre 7 a 8 (Neutras) e 700 entre 0 e 6 (detratoras). Qual o nosso NPS em %?
[Eng]In a survey, we had 1,500 responses, of which 500 were between 9 and 10 (promoters), 300 between 7 and 8 (Neutral) and 700 between 0 and 6 (detractors). What is our NPS in %?
[Esp]En una encuesta tuvimos 1.500 respuestas, de las cuales 500 estaban entre 9 y 10 (promotores), 300 entre 7 y 8 (Neutral) y 700 entre 0 y 6 (detractores). ¿Cuál es nuestro NPS en %?
a)13,80%
b)13,30%
c)14,90%
b)13,30%
[Port]Quantos fusos horários existem na Rússia?
[Eng]How many time zones are there in Russia?
[Esp]¿Cuántas zonas horarias hay en Rusia?
a)4 timezones
b)9 timezones
c)11 timezones
c)11 timezones