Basic Elements
Chain of Command
Design
Behavior
Change/Decision-Making
100

The process of grouping jobs according to some logical arrangement.

What is Departmentalization

100

Power has been legitimized by the organization.

What is Authority

100

Design based on a functional approach to departmentalization.

What is the Functional (U-Form) Design

100

A situation that occurs when a group or team's desire for consensus and cohesiveness overwhelms its desire to reach the best possible decision.

What is Groupthink

100

A substantive modification of some part of an organization.

What is Change

200

An alternative to job specialization that involves systematically moving employees from one job to another.

What is Job Rotation

200

The number of people who report to a particular manager.

What is Span of Management

200

The Hilton uses this design to organize all its units.

What is the Multidivisional (M-Form) Design

200

The process of choosing one alternative from a set of alternatives.

What is Decision-Making

200

Resources, culture, leadership style, employee morale, company values, and mission statement.

What is an Internal Environment

300
An alternative to job specialization that allows an entire group to design the work system it will use to perform an interrelated set of tasks.

What is a Work Team

300

This type of organization is centralized and has many layers. 

What is a Tall Organization

300

Martha Stewart used this design that features two overlapping bases of departmentalization.

What is the Matrix Design

300

A decision that is relatively structured and recurs with some frequency

What is Programmed

300

This includes the general and task environment.

What is an External Environment

400

The degree to which the overall task of the organization is broken down and divided into smaller components.

What is Job Specialization

400

The process by which a manager assigns a portion of their total workload to others.

What is Delegation

400

A few companies adopted this design during COVID-19 to help them better cope with the unfolding risks.

What is the Hybrid Design

400

The tendency to search for alternatives only until one is found that meets some minimum standard of sufficiency.

What is Satisficing

400

A decision-making model that argues that decision-makers use incomplete and imperfect information, are constrained by bounded rationality and tend to satisfice when making decisions.

What is the Administrative Model

500

An alternative to job specialization that increases the total number of tasks that workers perform.

What is Job Enlargement

500

The process of systematically retaining power and authority in the hands of lower-level managers and employees.

What is Decentralization

500

This emerging design believes in lifelong personal development for all its employees while continually transforming itself to respond to changing demands and needs.

What is the Learning Organization

500

An informal alliance of individuals or groups formed to achieve a common goal.

What is a Coalition

500

A prescriptive approach to decision-making that tells managers how they should make decisions; assumes that managers are logical and rational and that their decisions will be in the best interests of the organization.

What is the Classical Decision Model

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