Its my Destiny
What section in Destiny Resource Manager do you use when you check out a device to someone?
What is Circulation
True or False - Requesters can see all notes, including private notes in the ticket system
What is False - Requesters cannot see private notes, only public notes
Preferably, students should access school via this unified workspace...
What is SRVUSD Portal
We ______________ apple ID login in order to claim our domain addresses and allow staff and students to use their District user name and password as a Managed Apple ID
What is Federated
What were the last two secondary schools to get 6th Grade Devices?
What are Pine Valley and Diablo Vista
To help search more effectively in Destiny what technique does Deanne recommend (hint it can also help you web search)
What is Wildcard technique
When you are currently working on a ticket, you should make sure to __________ it to yourself so others know you are working to resolve it.
What is Assign
What does LMS stand for?
If staff or students do not update their emails from their srvusd or student domain addresses during the federation process before the end of the 60 day window, Apple will automatically do what to their account?
What is assign them a temporary Apple Email/Cloud address to sign in with
What devices types do each grade level receive?
PK-1 = Ipads, 2-12 Chromebooks
There may be more than one staff person in Destiny with the same name? How can you tell if its the correct user account to check out to? (specifically what is at the end of the ID)
What is a T at the end of the ID
What is Only when its a duplicate or the exact same issue being experienced by the same person. You should not merge tickets from different requesters or for different types of issues...even when they are submitted by the same requester
What was the district LMS before Schoology? (Google Classroom doesnt count)
What is Haiku Learning also accept PowerSchool Learning
False - We cannot manage an account that is already using a district address. That is why we must force change in order to claim and then manage the address
True or False - When a student reports an issue with their device it is preferable to exchange the device and troubleshoot later (inventory permitting)?
What is True
What American girl group whose final and best-known line-up comprised Beyoncé Knowles, Kelly Rowland, and Michelle Williams. The group began their musical career as Girl's Tyme, formed in 1990 in Houston, Texas.
What is Destiny's Child
Notes in the tickets system should be clear and easy to understand by ______________ who reads them.
Anyone (also accept any agent)
Schoology uses what service for authentication?
What is Google
True or False - Staff can use either a personal or managed Apple ID on their District Device?
What is True
What grade level is currently still waiting for devices? And what type of devices will they get?
DAILY DOUBLE - TK ipads
When a student reports they werent issued a chromebook and you have verified they never logged into it via the Google Admin Console, what do you mark the assigned chromebook as in Destiny before re-issuing another device?
What is Lost
Tickets you worked on in a given day should be updates with notes, times and other pertinent information at least this often....
Once a day, also accept by end of day
Who is available to help teachers with using Schoology to its full functionality, as well as answer questions about using it in the classroom?
Who are Tech Liaisons
False - transfers can only be made between district VPP accounts for licenses
True or False - Students can opt out of taking a 1:1 device and use their personal device at school instead
False - All students (with some really rare IEP exceptions) must use the district provided device