DataTrax
In cases of damaged product, this DataTrax process would be necessary.
What is a replacement?
doTERRA is known for founding this non-profit organization.
What is the Healing Hands Foundation?
This promotion is available monthly to those on the LRP.
What is the product of the month?
Skill 1 agents are permitted to authorize this amount of PV on a replacement package.
What is 150 PV?
This is the major difference(s) between Shipping Rewards Points and Loyalty Rewards Points.
What is SRP aren't deleted with LRP templates (or) SRP are earned to compensate for shipping?
These two forms of record-keeping should be done after every call with a member.
What are the Contact Tracking and the CRM interaction?
This infamous magazine has recognized doTERRA as a top employer in the U.S. in multiple years.
What is Forbes Magazine?
These two certain PV requirements are needed to keep the LRP active and to earn points and percentages off of loyalty orders.
What is 1 PV and 50 PV?
When it comes to discrepancies in policies between coworkers, this should be used to find what the stated doTERRA policy is.
What is the Knowledge Base?
Australia deals with these two different market types.
What are NFR and OTG?
The information in DataTrax is used to verify members with these three things.
What are the account number, the date of birth, and the name?
This man is considered the founder of doTERRA, and holds that mantle along with CEO.
Who is David Stirling?
The term LRP stands for both Loyalty Rewards Program and this.
What is Loyalty Rewards Points?
For many account changes, members must send the Account Information Change Form to this department within doTERRa.
What is DataEntry?
This type of agent can give you authorization for a shipping label.
What is a shipping support agent or a senior agent?
This member type used to be available through DataTrax, but is no longer used by doTERRA.
What is a preferred member?
doTERRA will be celebrating this many years of being in business in 2019.
What is 11 years?
These dates are available to be batch dates under the LRP.
What is the 1st through the 28th?
When asked a medical question, agents should respond to it with this disclaimer.
What is "These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent disease."?
After sending a replacement package, these three things must be included in the interaction.
What are the problem, the solution, and the original order number?
These numbers are used to differentiate the NFR warehouse from the OTG warehouse.
What is 12 for US and 18 for Australia?
Kellci Currey has been working at doTERRA since this month and year.
What is September of 2017?
In this pack, members can add additional discounted product to their LRP order.
What is the Lifelong Vitality Pack?
When TerraCare is not functioning, agents should fill out this form and send it to this email.
What is the F077 Form to productcomplaint@doterra.com?
These two different shipping programs are used to track OTG and NFR orders for Australia.
What are NPF and PortKey?