Definitions
Training and Development
Common Evaluation Techniques
Performance Feedback
Mixed Questions
100
The process of teaching operations and teaching employees how to do their present jobs more effectively and efficiently.
Employee Training
100
The trainee learns by doing work under the supervision of an experienced employee.
On-The-Job methods
100
Name at least two evaluation techniques.
Objective Methods Judgmental Methods Avoiding Errors
100

Information provided to employee in discussion over performance

Performance Feedback

100
Who is the president of Russia?
Vladimir Putin
200
Company’s efforts should be worth the cost of training
Expense
200
Experts and learners meet to discuss problems and exchange ideas.
Conferences and Seminars
200
Name at least two objective methods
Units of output Dollar volume of sales Number of defective products Number of insurance claims
200
Employee evaluates self, sets goals, takes noncritical advice from superior
Problem Solving Interview
200
What is the name of the actor who plays Star-Lord in the Marvel movie Guardians of the Galaxy?
Chris Pratt
300
The process of preparing managers and other professionals to assume increased responsibility in both present and future positions.
Management
300
What kind of programs are supposed to improve skills of employees in their areas of specialization?
Training Programs
300
Name at least two Avoiding Errors
Do not place too much weight on a single issue Do not place too much weight on recent performance Do not discriminate based on demographics
300
Employee responds to superior
Tell and Listen Interview
300
What NBA team won the championship in 2014?
San Antonio Spurs
400
the evaluation of employees’ current and potential levels of performance. This is used by managers to make impartial human resources decisions.
Performance Appraisal
400
Name at least one objective of a training session.
Specify what is expected OR Explain how training results can be measured
400
Name the two judge-mental methods.
Rankings Ratings
400
Anonymous reviews from employee collected and given to employee
360 degree evaluation
400
Which scientist and which mathematician are credited with creating calculus?
Isaac Newton and Gottfried Leibniz
500
Superior tells employee of performance and attempts to convince
Tell and Sell Interview
500
Which training and development method do we mainly use in this class?
Classroom Teaching and Lectures
500
Use measurable quantities to assess performance
Objective methods
500
Name 4 of the 5 techniques for performance feedback.
Performance Feedback Tell and Sell Interview Tell and Listen Interview Problem-Solving Interview 360 Degree Evaluation
500
Which Spanish artist painted Guernica?
Pablo Picasso
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