Kent's Top 10 FOH
These employees must be knowledgeable
What is Servers.
What do we do to our sirloins to tenderize them?
Most popular because they are hearty, flavorful and a great value
What is Sirloin
Tender, marinated chicken breast, hand-battered, golden-fried and topped with made-from-scratch cream gravy
What is Country Fried Chicken
What is Passion, Partnership, Integrity, and FUN all with purpose.
When greeting tables, or serving drinks and food, one must have.
What is Urgency
What are Ribs
Juicy and flavorful due to the marbling throughout the steak.
What is Ribeye
dipped in buttermilk batter, then hand-breaded and golden-fried
What is Chicken Critters
What is the Saddle
The employees execute speed, awareness, and learn the guest name.
What is the Bartender
Every guest should get this upon being sat
What is Fresh Hot Bread and Cold butter
Our most tender steak that is lean and melts in your mouth.
What is filet
Can you name any Quality Identifiers in our Honey Mustard?
What is
Light yellow color with visible specks of paprika
Smooth creamy texture
Good mustard and honey flavor followed by a slight hint of apple
We don't take reservations but we do utilize this system
What is Call ahead
These people must have smiles, urgency, and recognize guest concern
What is the Host
As a side, these should be cold and fresh.
What are Salads.
This generous 12 oz. cut is aged longer for extra tenderness and flavor
What is NY Strip
Sautéed mushrooms, onions, BBQ sauce, lettuce, tomato and onion with American and jack cheeses served on a Texas-sized bun with steak fries and a pickle spear
What is Smokehouse burger
We have these every shift to get our teams excited for the shift ahead
What is Ally Rallies
Smiles.
What is Sense of Fun.
My personal favorite, and always have great consistency and taste
What is Frozen Margaritas
How many oz's is a Country Fried Sirloin?
What is 6-7 oz.
topped with vanilla ice cream and hot chocolate sauce
What is Big Ol' Brownie
What are our operational goals?
MIW (manager in the window)
FTG (First Time Guest)
Taste & Temp
Alley Rallies
Training
LAD (leader at the door)