GARY
Who is the CBP for an uninsured motorist claim?
The claimant tortfeasor
What should you do when you receive a subro demand from AC?
assign to SRT in demand summary tab
When can you indicate 'yes' for the 'treatment received' indicator?
Treatment already received or planned for the same day
What Altas page do you update liability on?
Claim Details
After evaluating duties and breaches in CIQ, what purple button MUST you hit before entering your evaluated liability percentage?
'View recommended range'
What is it called when two insurance companies have primary coverage for a loss?
Concurrent insurance coverage
What can you advise insd when rental isn't available on their policy?
ERAC offers GEICO discount
What happens when you indicate 'yes' claimant injured and 'no' for treatment received?
An automated letter is sent to confirm treatment
How should liability be set when it is determined that there is likely comparative negligence during the FNOL?
Fault unknown
What will happen to the digital payment indicator when we update claimant's missing driver's license info?
It will change to 'Eligible'
What claimant information is needed for subrogation when claimant in uninsured?
When can you HC a PD exposure when claimant is handling their repairs through their own insurance company?
After when receive the subro demand from AC, SRT(internal AD) reviews the demand, and issues payment
Insured, Mary, is rear-ended by Progressive insured, Jose. Who is the responsible party?
Jose
What flexible tasks need to be updated in Atlas for PDX?
Send CL92, Send PD release
What documents are required for a coverage investigation when the policy is canceled for non-payment?
PORS & CANS
When should you update claimant's paycode to 'inspect and pay'?
After coverage is confirmed and liability is set to at-fault 100%
How would you clear a CC99 when telematics data is available?
1. use telematics data to confirm dol
2. use PEAK/EDGE to confirm payment method
Insd makes a right turn on red while clmt is traveling straight through an intersection on a green light, what breach should be marked as Y-High for insd?
Respect control of the intersection
When should you document your liability assessment and decision?
When your investigation is complete, but before issuing payments/updating clmt's paycode
What should you do if you resolve coverage on an at-fault 100% claim and SRT has already reviewed the subro demand?
Update paycode, review demand template, and issue payment
What document is required for an excluded driver coverage investigation?
UE119
Inspect Only
Kate is 10% responsible for insured's damages and Karen is 90% responsible for insured's damages. If a several liability state, how how of insured's damages can be collected by Kate?
10%
What are 3 sources that we can use to confirm dol to clear a CC99?
witness statement, tow bill, police report