Zzz's
What is the restocking fee for a box spring?
15% restocking fee
What is the percentage off for Decorating Solutions?
40%
What specific item/service is guaranteed to be finalized as soon as it's paid for?
Dec Pack!
True or False: You can apply financing to a split sale in Loft Mobile
False: This only works in LOFT Client
What was the door code before the current combination?
1934
True or False: You can use Bonus Cash on anything in the store
False: This applies to bedding accessories or anything that is a regular sale item.
Does not work on: Clearance, every day low price, closeouts,
True or False: You can finance a Dec Package?
True
If you are #1 'company wide' for ex) furniture protection. How much would you win for placing 1st in the company for this category?
$300 cash
What is Steinhafel's mission statement?
to help all of our customers create the homes of their dreams
Steinhafels opens Kenosha and Madison store locations between what decade?
90's
What are the heights of a low and high profile boxspring?
Which one should you recommend and why?
5 and 9 inches
Low profile (Lesser chance of being returned)
What is the #1 objection to using a decorator at Steinhafels?
The cost
How much do you make as a spif for a 25hr dec pack?
$450
How much does In Carton delivery cost for floor models?
Trick question.....you cannot do In Carton delivery on floor models!
Born in 1967 in Kenosha Wisconsin, this celebrity has starred in movies such as: Avengers, Just like Heaven, and Zodiac. Who am I?
Mark Ruffalo
What is the difference between the Sealy Ease and the Advance Motion adjustable base?
Advanced Motion has USB Outlets and a massage function, 20 year warranty
Sealy Ease does not have massage or USB outlets, 25 year warranty
The best way to introduce a designer when they are out of the store is.....?
Using the website. It has their intro videos and before/after videos
What would be your commission when selling a KING size TMPR LUXE-BREEZE $6,299?
$377.94
How many pay junction devices do we have on the sales floor?
9
What year was Kenosha named? Previously called : Pike Creek.
1850
A customer comes in and says they are having a problem with their mattress dipping.
How do you assist them?
Show them Steinhafels.com and how to upload the warranty photos for their claim.
**You do not need management for this**
What is the 'average' cost of a independent designer in our market?
$100-$280/hour
What was year 3 for our ESOP shares worth/ share?
$12.05
When was Gregg Steinhafel appointed CEO of Target?
May 2008
What is the 'sister city' of Kenosha?
Kenosha and Wolfenbüttel, Germany forged a bond as Sister Cities in 1970. Since that time, residents of both cities have crossed the Atlantic many times to enjoy each other's company and culture.