Zzz's
What is the restocking fee for a box spring?
15% restocking fee
What is the percentage off for Decorating Solutions?
40%
What specific item is guaranteed to be finalized as soon as it's paid for?
Dec Pack!
True or False: You can apply financing to a split sale in Loft Mobile
False: This only works in LOFT Client
True or False: You can use Bonus Cash on anything in the store
False: This applies to bedding accessories or anything that is a regular sale item.
Does not work on: Clearance, every day low price, closeouts,
True or False: You can finance a Dec Package?
True
What are the names of the three Designers in our Greenfield location?
Colleen
Lori
Madeline
Name 3 benefits to why it's in your best interest to sell Decorating Solutions
Designer does all the work and you still get paid
More free time to close additional sales
You get your initial SPIFF on the following paycheck
What are the heights of a low and high profile boxspring?
Which one should you recommend and why?
5 and 9 inches
Low profile (Lesser chance of being returned)
What is the price difference between a 6hr and 9hr package?
$60 difference to get 3 more hours!!!
How much do you make on commission for a 6hr dec pack?
$129
How much does In Carton delivery cost for floor models?
Trick question.....you cannot do In Carton delivery on floor models!
What is the difference between the Sealy Ease and the Advance Motion adjustable base?
Advanced Motion has USB Outlets and a massage function, 20 year warranty
Sealy Ease does not have massage or USB outlets, 25 year warranty
The best way to introduce a designer when they are out of the store is.....?
Using the website. It has their intro videos and before/after videos
How much do you make on commission for a 9hr dec pack?
$180
What is the name of the hedgehog tape dispenser on Joell's desk?
Hurbert
A customer comes in and says they are having a problem with their mattress dipping.
How do you assist them?
Show them Steinhafels.com and how to upload the warranty photos for their claim.
**You do not need management for this**
Jenni has worked on 2 commercial projects that are pretty well known. Please identify them
Hint: Theater and Radio
Pabst Theater and Iheartradio
How much do you make on commission for a 12hr dec pack?
$225
How do you demonstrate an adjustable base?
Sales associate will demonstrate