What is the Assign to Centre for Level 2?
82828280
What is the name of the transaction that allows you to check an Employee's quota allotments?
ZPT50
RSMC Employees are paid by whom after the first day of IOD?
The Board
When a case is a question about STDP, what team is it supposed to be assigned to?
STDP
Whenever a case requires any amount of investigation, who do you assign it to?
Level 2
What is the proper assign to centre for Master Data?
82828317
From within Spinifex, we are able to run which 2 transactions that relate to employee pay?
Time Evaluation and Pay Simulation
If there is a workplace related injury in a territory, which province's board handles the claim?
Alberta
If an employee is on GRTW and works some hours, at what rate is the employee paid?
100% of their normal
When a case is about tax forms, who do you assign it to?
Year End
What is the Assign to Centre for GTA?
82828343
Spinifex has most of the information available in what other transaction?
PA20
When an employee is approved for more than the standard amount for a claim, what is the difference called?
A differential
Identify a reason to create an interaction case.
Duplicate T4
Change of address
Particularly important phone conversation
What is the assign to centre number for Level 2
82828280
What is the Assign to Centre for STDP?
82828302
What is the code for the transaction we can use to update an employee's Address?
PA30
Is STDP a wage loss insurance?
Yes
How long do off cycles take to be generated?
24-72 hours.
There is no real way to rush this
When a Quebec employee goes on Parental leave, when can we generate a ROE, and when do we need a LOA?
If the parental leave goes longer than 30 days.
When one needs to create an EIC case with a different Assign to Centre than the Default, what is the proper process?
Create the case (IE Click save)
THEN make adjustments to the Assign to Centre
Then click save
While Supervisors have access to CAT 2, what transaction can we access that allows us to view time code entries?
CAT 3.
What was the first day a STDP case could start that would result in the DI portion being handled by Canada Life?
July 1st 2019
If an employee is looking for their file or for an EIC case, what is the process for producing that information?
An employee requests his employee file through his supervisor
When one needs to create an EIC case with a different Assign to Centre than the Default, what is the proper process?
Create the case (IE Click save)
THEN make adjustments to the Assign to Centre
Then click save