Fees and Penalties
What is the fee for over drafting an account?
What is $30 per transaction.
Free of monthly service fees, no minimum balance. What account am I?
What is Fee Free Checking
What is the minimum balance to open a savings account?
What is $25
A debit card is a feature of a checking account. What is the benefit of a debit card?
Access to money 24/7
What is the member referral amount if they do the Fair Share Rewards Referral Program?
$100 for any loan that was referred and closed.
If a member wants to close out their CD/IRA before it matures, what is the fee?
What is 3 months interest penalty.
What is a Fresh Start Checking
What types of savings account do we offer?
Passbook Savings
Statement Savings
Business Savings
Club Accounts
Money Market
A feature to a consumer loan is automatic payment. What is the benefit to having automatic payment?
Member doesn't have to worry about making their monthly payment.
How can a member/non-member apply for a loan?
In person, online, or over the phone
What is the fee for a replacement debit card? Who collects the fee?
What is $20 and Teller/MSS
First 150 checks deposited are free; only $.10 per check thereafter
First 100 checks paid are free; only $.10 per check thereafter
What kind of account am I?
What is a Business Checking Account
What is the monthly service fee on a Statement Savings Account?
There is no fee!
If a member calls or comes in for a loan payoff what should we do?
Of course we want to give them the information they are looking for but this is the best opportunity to cross-sell them on a new loan.
What is the stop payment fee for a check?
What is $30
What is the monthly service fee for a Fresh Start Checking?
$9.95 without Direct Deposit
$7.95 with Direct Deposit
What is the minimum amount to open a club account?
What is $5?
What is the fee for an outgoing domestic wire transfer?
What is $25
What is the ODP limit on checking accounts?
What is $800 on personal account and $1,500 on business accounts.
*Fresh Start Checking and Youth Accounts cannot have ODP*
How many electronic withdrawals can a member complete before getting charged an excessive transfer fee per Reg. D?