Name a merchant processing that FCB recently rolled out
Clover
Name one business account that offers a discount on treasury service?
Bus Banking 1, 2 or 3
Which business credit cards have no annual fee?
Rewards Business Card
Cash Rewards Business Card
Business (No Rewards) Card
When cashing a check what amount requires a verification from a signer?
$500
10 thousand for pay
100 thousand for review
What are common signs to look for when cross selling merchant services.
- Deposits from another credit card company
- Frequent check deposits
- Large cash deposits
When opening a commercial account do you only have to build a profile for the business?
No, You must build a profile in MAX PLATFORM for the business account owner or controller in addition to building a profile for the business account.
What is the suggested credit score to be approved for a credit card?
680
Natasha Ross
What is the cut off for domestic wires?
3pm
When does the business client get credit for merchant service transaction?
Next day
Can you have only a PO BOX listed on an account?
No, you must use a physical address; A PO BOX can be used for a mailing address.
What transaction types earn 3 points on the premium rewards credit card?
Restaurants, Advertising, and Travel
If a customer presents a counterfit bill are you allowed to give it back to them?
No, You cannot. The SSR would keep the bill and send it in, along with letting your customer know it was counterfit.
How long does a customer have to bank with us before they are able to cash Savings Bonds?
1 Year
When is the cut off time for the business client to process a merchant transaction?
7pm Eastern Time.
Is it appropriate to send an account to HOST before you have the signed sig cards?
No, you must signed copies of the account documents before sending to host.
Where do SSRs put in their referral for a credit card?
Motivator
If a customer wants to close their account and has a balance left where do you go in D1?
Monetary Transactions tab, and down to
Withdrawal-closeout
What time does the branch close for lunch?
Who is our merchant services assigned rep?
Christi Magruder
What is the minimum initial deposit when opening a basic business checking account?
$100
Save on interest
What is the maximum amount of cash total you can have in a teller drawer?
25 thousand
What is our cashier check fee for a customer?
$10