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100

Mark arrived to AB from SK on 20250815 he is only now applying for AHCIP on 20260122 when is his effective date?

Nov 22

Goal Post- 20251101

100

A Refugee Claimant is calling to notify she has given birth in AB she is looking for AHCIP for her new baby. How do you advise her? What probing questions should you ask?

Mom is not eligible-federal interim health program

Moms intention to stay in AB?

When did they arrive in AB?

Children of Non-Eligible Parents Form/Registry 

Effective date- Baby's DOB K coded for 1 year

100

Your caller is notifying you on 20260315 he is legally divorced as of 2023 when is the deletion date of his ex spouse? What probing questions may you ask?

20260401 I

Are they still a resident of AB?

Check to see if there are any other dependents on the acct, where do they live full time?

100

Mable is currently away on a B code, her account is currently cancelled for B20260131 H20260131, she has been gone for 2 years and notifies you she will be gone for another year. Is she eligible? 

Yes, she has a maximum of 4 yrs to be away on this absence. She must send in another contract/letter from her employer for reinstatement.

100
Martha has a first stage approval letter from IRCC regarding the application of her PR, is she eligible? What residency control code and date are assigned?

Yes, registry or email in.

V for 1 year.

200

Jen arrived to AB from Fiji directly on 20250410 and is only now applying for AHCIP on 20251215 when is her effective date

20250915

Goal Post-20250410

200

Refugee Claimant mom is calling to notify she still has not had her hearing about her convention refugee status, her Alberta born baby's AHCIP card is about to expire. Can we extend the child's K code?

Yes,

Verify Moms intention to remain in AB and update the residency control code for 2 years (end of the month) from notification.

200

Your caller is requesting an AHCIP replacement card for their child. Upon bringing up the acct you do not see any dependents listed, there is no link from him to the child. How can he obtain a replacement card?

There must be evidence of a relationship. If no relationship is evident, they need to submit a request with proof they are the parent.

-visit a participating registry office with the child's birth certificate

200

Jennifer is calling to notify she is back in AB as of 20260125 and you can see on her acct she has a G with a res con date of 20260131. What residency control date do you assign her?

no reinstatement needed

200

Ted is calling on 20260126 to notify he left AB permanently to SK on 20250720, upon bringing up his acct you see he has not updated his marital status he has been divorced since 2020. How do we cancel Ted what do we do with his ex's acct?

Cancel Ted for 20250930 A

If his ex spouse is still a resident of AB move her to her own acct with no gap, 20251001. 

300

Pri arrived to AB from BC on 20250720 and is only now applying for AHCIP on 20260214, she has made it known she rec'd a health service on 20251205. When is her effective date?

20250905

Goal Post-20251001

300

Your caller is notifying her account is H cancelled due to her working permit expiration, she has still not rec'd her new permit, under her account you see she has a Canadian born child. Can we move this child to their own account? What residency control code would we assign them?

Yes- Canadian Child of Non-Eligible Parent

K-one year from date of notification (end of month)

300
Your caller is notifying you on 20260122 that her 18 year old son is self-supporting living at a different address in AB (around a year ago) Your caller also notifies they (the caller) are planning to move OOP permanently as of 20260201, How do you cancel the account?

REG A 20260430 A

STAT3 20260131 O

REG A 20260201


300

Fred is a snowbird and is calling on 20261015 to renew his snowbird status he currently F20261031

What questions do you ask to validate his residency?

What date do you update his residency control code for?

Confirm where Fred was the past two years when he left AB and when he arrived from 2024-2026.

Did he spend 153 days in AB each year?

What are his plans for the up coming year?

F20281031

300

Tim is cancelled L 20030914 he is calling to notify he went to the doctor and his health card didnt work he is confused he has been an AB resident his whole life. What happened to his acct and what does he need to do to be reinstated? 

L cancellation- Agency close out, could not confirm residency at that time

Reapply at the registry- Late Registration Rule Applies

400

Desiree arrived to AB from NS on 20251031 she is only now applying for AHCIP on 20260201, when is her effective date?

20260101 

Goal Post- 20260101

400
Your caller is notifying she is on tourist visa she gave birth in AB last week and is inquiring about AHCIP for her baby, she has made it known she does NOT have the intention to stay in AB she will be leaving next month. Is the baby eligilble?

No, AHCIP is based on residency.

400
Janet's depedent daughter is making a permanent move to Taiwan on 20260201, (no ngbx on acct). When is her deletion date?

20260501

400
Daniel is calling because his health card is not working, you see on his acct: E20251130 H20251130, what happened what does he need to provide for reinstatement?

His educational absence lapsed, he needs to send in POE

400

Maria is confused she was given a ULI number when she got her covid vaccine but she went the the doctors office recently and they say it does not work, what could of happened?

She never applied for AHCIP, a ULI is created in stakeholder when a health service is rec'd.

500

Jessie's account is L cancelled and is notifying you she has a bill from her doctors office on 20260115, how do we advise her? What is her effective date?

Reapply for AHCIP, if she was always in AB we follow the late registration rule. 3 months back from the date of the health service.

20251015

500

What documents are required to be presented with a Canadian Child of Non- Eligible Parents application form?

Proof of Residency for Parent

Parents ID

Baby's Birth Certificate 

500

Tim's depedent son is making a permanent move to BC as of 20260201 when is the deletion date?

20260331

500

Gina has just graduated from university in BC and is notifying you she plans to take a trip abroad with friends (she is not returning to AB for another year). Currently her account shows E20261130. Is she eligible? How do you action the account?

Yes you can go from E-G

Update her res con from E to G with the date she plans to return (end of the month)

500

Dan was released from the CAF in AB on 20260115 and is applying for AHCIP and NGBX on 20260208 when are his effective dates?

AHCIP- 20260115 - Date of Release

NGBX-202602- the first day of the month after release 

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